ServiceSphere Where Social Media

Meets IT Service Management

No matter where you are within your IT Support Journey, ServiceSphere is an organization dedicated to grassroots information for the IT shop.  We align ourselves with NO Service Desk Software Vendors as resellers and are proud to be Service Desk agnostic.

SeviceSphere's main focus is to enable information for IT Service Management organizations to make good decisions around their investments. 

Paying for information or best practices in today's webcentric world, makes no sense.

We do this through information sharing at many levels:

Monthly Thought Leadership Webinar Series.
Local Support Community Involvement.
Ask Service Sensei!
We travel to all the major trade shows and report back on what we see happening.
Videos and Blogs on REAL practices.
Quarterly News Letter on the Latest in IT Service Management.
Daily Live Updates from the IT Service Management World.

So much more! All free, always available, simply our way of giving back to the people who make business happen!

ServiceSphere is different because we are a Team of world-class support professionals who have witnessed firsthand the perils of "Framework fatigue", "Re-tooling", and "Process paralysis".

ServiceSphere approaches support in a completely different way. First, we are Thought Leaders; we pride ourselves in giving back to the support industry. Secondly, we have been in the trenches; we know what needs to be done to right the course. Finally, with our global coverage, you are never more than a phone call away from someone who understands. We not only can help, we will help!

ServiceSphere believes in people; our people, your people, all people, because we are here to end "business as usual".