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Saturday, March 13, 2010 at 8:17PM ITMM - IT Marketing Management Webinar
ITIL, ITMM, Social Media in ServiceSphere TV ITIL, Pink Elephant in ServiceSphere TV Thursday, March 11, 2010 at 8:38PM After interviewing Phyllis Drucker and Bob Sterbens at Fusion 09, people had a lot of questions about itSMF new program prISM.
Help Desk, ITIL, ITSMF, Service Desk in ServiceSphere TV Wednesday, March 10, 2010 at 1:59PM Lots of chatter yesterday and today on tools, certification and drama.
ITIL, Service Desk, hHelp Desk in RANT Wednesday, March 10, 2010 at 9:27AM Lost of speculation about who is sitting in the co-host chair this week for "Hoop". Here is a clue.
Social Media Monday, March 8, 2010 at 9:46PM I am always amazed at the gap between how my membership dollars are spent with different organizations. Today I got my 2010 ISACA kit. If you are in IT Support, work on a service desk or a help desk, enjoy our lovely world of ITSM and ITIL then this video on your dollars is for YOU!!
ISACA, ITSM in RANT, ServiceSphere TV Saturday, March 6, 2010 at 6:41PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Podcast Saturday, March 6, 2010 at 10:54AM Two stories of helping the IT support community.
HDI, ServiceSphere Gives Back, Social Media in IMHO Sunday, February 28, 2010 at 2:46PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
