ITSM News and Comments
Monday, February 8, 2010 at 10:16AM The Weeks Best Links and New Twitter Followers
Help Desk, ITIL, ITSM, Social Media in TWISM ITIL, ITSM, ITSMF, prISM in Vendor Announcement Sunday, February 7, 2010 at 4:55PM Rocky Mountain HDI Members can win a free registration and airfare to the March 16-19 HDI Conference by filling out an online membership survey! Don't miss this great opportunity!
HDI, ITSM, Social Media in Conference Sunday, February 7, 2010 at 2:14PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Help Desk, ITIL, ITSM, Service Desk in Podcast, RANT, You Got To Be Kidding Thursday, February 4, 2010 at 8:51PM How did we get from our DOS based Help Desk to worrying about Twitter? What can we do to explore and use Social Media on the desk? What can we do to prepare for the impending information age? These are some of the questions we will address. To understand our future, we must look to our past.....
Tuesday, February 2, 2010 at 6:08PM Be a part of the NEW transparency.
ITIL, Social Media in ServiceSphere TV Monday, February 1, 2010 at 2:49PM Each week we will bring conversation, news, hype, and absolutely NO FUD from your world of ITSM. (We might even talk about news outside the United States!)
Help Desk, ITIL, ITSM, Service Management, Social Media in Interview Monday, February 1, 2010 at 10:09AM The Weeks Best Links and New Twitter Followers
Help Desk, ITIL, ITSM, Social Media in TWISM Sunday, January 31, 2010 at 12:19PM Every now and then I am reminded that something are so silly. Fighting over "Best Practice", LinkedIn conversations about Major Incident and Problem. Below is a video from YouTube. This video is from a help desk of American soldiers in Afghanistan.
ITSM, Social Media in IMHO Friday, January 29, 2010 at 10:06AM WARNING: I was on heavy doses of cold medicine!! Had a great meeting with the Rocky Mountain HDI chapter. Meeting was at Starz and we had Sophie Klossner share her thoughts on community. Exclusive we got to tour the Service Desk and Control Center!!
HDI, ITIL, ITSM, Social Media in ServiceSphere TV 
