Could You Survive Christmas without ITIL or Your Help Desk?
Friday, December 25, 2009 at 1:16PM Well you might be able to, but.....
Venkat Maddala or as some of us know him @Remedydeveloper will not have to suffer with this!

Venkat, you are the GRAND PRIZE WINNER OF ALL FOUR IT Service Management books for 2009!!
Thank you to everyone who played along on Facebook (The only Facebook page in the universe dedicated to THE HELP DESK, you know, the people actually doing the work?) and Twitter, your source for NO FUD information on the ITSM MACHINE!
15 books, went to:
- South Africa
- France
- Australia
- Canada
- United Kingdom
- USA, Texas, Arkansas, Ohio, California
HELP DESK MANAGER's CRASH COURSE

Remember 2009 was just the start for ServiceSphere, in 2010 we are redefining the ITSM Machine with THREE INDUSTRY DISRUPTING Announcements.
WATCH ANY OF THESE SPACES OVER THE NEXT 30 DAY!!
Help Desk,
ITIL,
ITSM,
Social Media in
Vendor Announcement
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