Saturday
Jun272009
Survey Say! 10 simple rules to transform your surveys.
Saturday, June 27, 2009 at 11:14AM Customer Satisfaction to Surveys! Surveys never lie, but they certainly stretch the truth. Let’s examine why sometimes surveys are just useless data, and what we can do to turn that trend around to an actionable item. Find out how we can use survey data as a true measuring stick to our department, by first looking at why we bother to even survey.
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Survey Say! 10 simple rules to transform your surveys. from ServiceSphere on Vimeo.
Chris Dancy |
1 Comment | tagged
Customer Satisfaction,
ITSM,
Survey in
Best Practice,
ServiceSphere TV
Customer Satisfaction,
ITSM,
Survey in
Best Practice,
ServiceSphere TV
Reader Comments (1)
Thank you for sharing this new ideas.