HDI SPIN Webinar on Social Networking

UPDATED CONTENT for HDI:
LinkedIn, Facebook, Twitter, Digg and countless other sites are changing the way our users think of not only the Web, but also of support. See how organizations big and small are using social media to engage their customers. Get information on the gottcha's when dealing in the websphere, and be represented in the spaces your end users are spending a lot of their time.

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Social Media Policy Examples

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HDI Nationwide SPIN Webinar / Social Media and the Service Desk