PITIL? Yup this webinar explores using the smallest parts of ITIL v2 & v3 for your Help Desk and IT Service Management. What to expect?
- What Do I Put in my CMDB or Asset Data Base?
- What Process Do I Start With?
- Why the cycles of grief are identical to Supper Service
- How Many People Does It Take to be "Too Small" for ITIL
- Don’t be afraid to say Help Desk
- Where to Get ITIL education
- And Much Much More……
See the HD video here or watch below!
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