Personalized ITIL?

PITIL?  Yup this webinar explores using the smallest parts of ITIL v2 & v3 for your Help Desk and IT Service Management.  What to expect? 

• What Do I Put in my CMDB or Asset Data Base?
• What Process Do I Start With?
• Why the cycles of grief are identical to Supper Service
• How Many People Does It Take to be "Too Small" for ITIL
• Don’t be afraid to say Help Desk
• Where to Get ITIL education
• And Much Much More……

Download the Power Point Document Here!

See the HD video here or watch below!

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Personalized ITIL from ServiceSphere on Vimeo.