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Wednesday
Dec012010

You Sold Us Out!

Today was a great day for ServiceSphere!  After 18 months of working closely with itSMF USA, HDI and the entire ITSM / ITIL communities we have finalized an agreement with Pink Elephant to be acquired.

The full press release may be downloaded here.

ServiceSphere’s pioneering approach to bridge social media with IT support has been global phenomenon that shows no signs of stopping.

With the global resources of Pink Elephant, ServiceSphere is now in a position to continue to bring exciting classes, professional services and events to the community and its partners.

What does this mean in the short term?

Nothing is going to change in the short term.  You will still get your weekly podcast, we will still be at all the major events and tweeting the most BREAKING NEWS in IT.

On a personal note, I would like to thank my a few people for making this day possible.

1.  HDI.  In the 1990's when I was a small child, it was HDI training and conferences helped me find my tribe in the help desk world.!

2.  itSMF USA.  2010 itSMF created a community podcast, reaffirmed their commitment to membership value.  Truly historic moves in transparency and membership.  

3.  Twitter.  If it were not for a simple desire to connect with ITSM and ITIL professionals globally, today would not have been possible.

4.  My partner of 16 years Doug.  I love you and thank you for helping me realize my dreams every day!

2011 is just around the corner, are you, your organization and profession ready for Social, Green, Mobile ITSM?  Maybe, just maybe it’s not later than I feared.

Chris

 

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Reader Comments (10)

Welcome to the family Chris!!

Proud and excited that you are now a fellow Pinker in heart as well as in Pinkwear :)

Troy

December 2, 2010 | Unregistered CommenterTroy DuMoulin

Congratulations guys! How fun! All of you will be a holy terror together:)

December 2, 2010 | Unregistered CommenterJulie Montgomery

Chris, Welcome to this terrific life long learning experience!!

December 2, 2010 | Unregistered CommenterRae Garrett

Bravo Chris ! Very happy for you.

And I feel it's time I also congratulate Pink on acquiring the best !!! Makes total sense.

I'd drink to this now but it's not even beer time yet in Oz..

cheers !

Antoine

December 2, 2010 | Unregistered CommenterAntoine

Congratulations Chris, welcome to the world of Pink, great to have you as part of the Pinker team

Kerry

December 2, 2010 | Unregistered CommenterKerry Gilmore

Chris, congratulations to you and your fellow "Pinkers"! Those of us at HDI are happy for you and your success.

December 2, 2010 | Unregistered CommenterSophie Klossner

Well done Mr Dancy - great fun reading the articles and news, Great job

December 3, 2010 | Unregistered CommenterSavvyBoy

What a potent combination. I look forward to the results - I'm sure they'll be exciting. And I'm sure we'll have some fun skeptical debates along the way :)

December 11, 2010 | Unregistered CommenterThe IT Skeptic

Many congrats! Definitely well-deserved.

Fewer things make me happier than seeing good things happen to good people.

December 14, 2010 | Unregistered CommenterJill Knapp

Hey Chris, I've already said this in person, we at Pink are so excited to have you make a great team even greater. Welcome aboard. I'm excited about what you and I have already accomplished together. THANKS!

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