ITSM Weekly The Podcast (Week 6)
Sunday, March 14, 2010 at 5:55PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran (Sitting in this week for Hooper, James Finister)
Submit Questions: Anonymously or Email or Call In: (765) 236-6383
Week 6 Topics:
Episode 173 (well episode 6)
Show Notes and Links:
Guest James Finister - James has been hanging around the ITIL world waiting for something to happen since 1993 as a trainer, a consultant, and most importantly getting his hands dirty as an interim manager. He welcomes any enquiries about how he might be able to help your organization approach ITSM and IT governance from a pragmatic perspective.
He is heavily involved in ISO/IEC 20000 as a member of the ISO 15/-8 work group and increasingly entranced with the potential of ISO/IEC 38500.
He is also a qualified internal auditor but otherwise an OK guy who tweets as @jimbofin.
- ISO 38500
- G2G3
- Another Simulation
- HDI 2010
- itSMF UK 2010
- itSMF UK vs itSMF USA
- ITIL History & More & Skeptic
- ITIL Version 1 books
- December 12, 2012
- Re-Re Fresh ITIL v3 (v3.1)
- ITIL Lite Malcolm Fry
- PreCon8 HDI ITIL Lite
- Pink Verify vs OGC Swirl
- APMG
- SMCG
- Endorsed Software Tools
- Papal Schism
- Tweeting help for your ITIL
- Lord of the Flies
- The itSMF prISM interview
- pRISM questions anonymous submission
- Top 10 Twitter Tips for Business
- eharmony
- ITSM Vendors
- Brandon Lane CIO
Listen below or download the MP3 HERE! (iTUNES NOW AVAILABLE)
ITSM Weekly The Podcast (Week 6) from ServiceSphere on Vimeo.
Reader Comments (2)
Great to hear James' voice at last. Maybe next year we'll meet.
Interesting point about mixing personal and business. Depends on the character/brand I guess. I asked followers if I should eliminate the personal element - 100% feedback (2 people) said they like seeing the person behind the ideas. Would be different for a company twitter channel I guess, or perhaps a personal element helps????
Can I get prISM CPDs for religiously listening to your podcast every week? I'll even take negative CPDs...I just want some kind of credit for my investment. And I'm still waiting for clarification on Delta Skymiles + CPD integration.