ITSM Weekly The Podcast (Week 8)

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris Dancy, Matthew Hooper and Matt Beran  

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383

Submit Questions: Anonymously or Email or Call In: (765) 236-6383

Week 8 Topics:

Episode 257 (well episode 8) 

Show Notes and Links:

• Matt Beran using SharePoint for the Service Desk
• Microsoft Service Manager
• Microsoft Enterprise Licensing
• Meritide
• G2G3 – Hoop Roadshow
• Carlos Casanova
• Inforonics
• Compuware
• HDI New England Spring Symposium (Kirk Weisler, Roy Atkinson, Malcolm Fry, Reg Lo)
• Third Sky
• The CMDB Imperative: How to Realize the Dream and Avoid the Nightmares
• Glenn O’Donnell
• Fusion 10
• What Does ServiceSphere Do?
• Gateway HDI
• HDI Education
• The Death of ITIL, Peter Johnson
• Peter Johnson on Twitter
• IT Service Management Industry Survey Reveals Top 5 IT Trends for 2010

• Society for Information Management

• Consulting Portal
• FORRESTER RESEARCH :: Market Overview: IT Service Management Tools
  
• Stephen Mann – OVUM
• Ides of March 

Listen below or download the MP3 HERE! (iTUNES NOW AVAILABLE)

Week 8 - ITSM Weekly The Podcast