Saturday
Apr242010
ITSM Weekly The Podcast (Week 12)
Saturday, April 24, 2010 at 5:31PM 
James Brown, Priscilla, Service-Now and Tweeting Toilets
What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran
Submit Questions: Anonymously or Email or Call In: (765) 236-6383
Week 12 Topics: Episode 731(well episode 12)
Show Notes and Links:
- Michael Cote from RedMonk
- Stephen Mann from Ovum
- Super Bad – James Brown
- Service-Now Knowledge 10
- Gail Noren, Fruition Partners
- Sarah Wilbore, Consulting Portal
- Orkut (Brazil’s Social Media Fav Tool)
- Knowledge 10 Tweets
- Dog Collar
- Tweeting Scale
- Cadence ITSM on FourSquare
- Ivanka Menken on FourSquare
- Category Video
- Monosyllabic
- Social Media for ITSM Presentation
- Yammer
- Chatter
- Ian Clayton
- USMBOK
- G2G3
- Good Indian
- Suzanne Van Hove
- prISM Part II Interview
- Office 2010
- Top Five Legal Issues for The Cloud
- Blog on Office 2010 and Social Media
- SOX
- Priscilla my Mom (Dead but an ITIL Expert)
- How Small and Midsize Businesses Can Maximize ITIL Advantages
- ITIL Lite (The Book)
- ITIL Lite Workshop
- The Corporate Slapper
- Microsoft MMS Conference
- Service Center Service Manager
- Microsoft BPOS
- Visualizing customer experience
- Lego Corporate
- Ian Clayton Outside In
- Matt Hooper, Hank Marquis, Kirk Holmes itSMF Forums on BrightTalk
Listen below or download the MP3 HERE! (iTUNES NOW AVAILABLE)
Reader Comments (2)
How about having Ian on as a gift? I for one would like to hear his heretical claims :)
I purchased a copy of his USMBOK, but would love to hear you experts but this body of knowledge into context for the every day ITIL guy
Dave
It was great to hear the three-way banter back again this week. It's like the Ricky Gervais podcast for ITSM ... of course without a round-headed, monkey loving, Manc buffoon.