ITSM Weekly The Podcast (Week 19)
Sunday, June 13, 2010 at 6:30PM 
Amityville Horror, Al-Anon, and Hubris
What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran
Special Guest: - Robert Stroud- Serves as a vice president and the service management and governance evangelist at CA, Inc. Robert also serves as an international vice president of ISACA and was the former chair of the COBIT Steering Committee and is part of the Framework committee. Robert also serves on the itSMF international board as treasurer and director of Audit, Standards and Compliance, and leads the itSMF ISO liaisons to multiple working groups.
As CA’s global evangelist for service management and governance and responsible for strategy development. Stroud is dedicated to the development and communication of industry best practices and acts as a strong advocate for the customer – working closely with users, industry organizations, government agencies, and IT luminaries to identify and communicate IT best practices. He is a mentor to many organizations, advising them on their implementations to ensure they drive maximum business value throughout the process. Stroud also helps ensure that CA’s solutions adhere to industry best practices.
An industry veteran, Stroud has significant practical industry experience and is a recognized industry thought leader, speaker and leader. He is considered a global authority on governance leading the ITGI COBIT Steering Committee and setting the product strategy and direction. He has contributed to multiple publications including Guidance for Basel II, COSO ERM and COBIT versions 4.0 and 4.1. As an IT service management expert, he also has contributed to several titles on ITIL and was a member of the ITIL refresh process in the roles of mentor, reviewer and on the advisory group and is involved reviewing the current ITIL update.
Stroud spent more than 15 years in the finance industry successfully managing multiple initiatives in both the IT and retail banking sectors related to IT service management and process governance.
Stroud joined CA from the Australian computer security company, Cybec, where he held several management positions and was responsible for the company's successful global expansion including successful entry into the North American market.
Submit Questions: Anonymously or Email or Call In: (765) 236-6383
Week 19 Topics: Episode 2200 (well episode 19)
- Chris misses the Stephen Mann Podcast
- The WRONG Robert Stroud
- ISACA board meeting
- itSMF Finland
- Carbon Footprint
- Amityville, NY
- CA Technologies
- Bill Banks, FRITS
- Combine frameworks
- Do we have the time to sort our “IT” selves out
- Maturity Levels
- Al-Anon
- Lynn Lawton
- Transparency ITSM and organizational (The Video) (The Lynn Lawton Video)
- Cloud, SaaS, what’s the differences
- Yom Kippur
- BMC Whitepaper on Security
- Rhett Glauser
- Risk IT based on Cobit
- NIST definition on Cloud
- Hubris (Just learn English)
- Gartner IT Infrastructure, Operations & Management Summit
- Beran owns the future
- Robert Stroud’s Open Invitation
ITSM Weekly The Podcast (Week 19) from ServiceSphere on Vimeo.
Listen below or download the MP3 HERE! (iTUNES NOW AVAILABLE)
Podcast
Reader Comments (1)
"itil" is a slang term for a highly-sensitive portion of female anatomy, but in Bahasa Indonesia not Bahasa Malaysia. Close, Chris :)