ITSM Weekly The Podcast (Week 26)

Educating Riitta,  SaaS Washing, The Whooper Swan, and Losing Faith.

Your Hosts:  Chris Dancy, Matthew Hooper and Matt Beran (twitter #ITSMWP)

Special Guest 1:  - Riitta Raesmaa

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Sponsor:  Hornbill Software 

Sponsor Special:  You Choose!! 

Week 26 Topics:

• Sopima
• Riita has MORE followers than ME!
• Sopima  Award
• Riitta Raesmaa
• Helsinki, Finland
• IBM Finland
• Roman Polanski (2^nd appearance)
• itSMF Finland
• Riitta on Twitter
• Cloud Computing Video
• Ritta Cloud vs SaaS
• Hornbill, You Choose
• Beran’s Definition of Cloud
• OSI Model
• Hoop’s Definition of Cloud
• Pizza and Fudge
• National Bird of Finland
• SaaS Washing
• CERN
• Inforonics
• True SaaS People
• Chris Defines Cloud
• Maybe your customers don’t want to Talk to You
• Have we lost the faith in ITSM
• Hooper the Father of Social Media
• What do you call it, Help Desk or Service Desk
• Nordic HDI
• Nordic HDI Event
• The Center of the Universe  
• Cassandra and Mythology
• Riitta’s Links
• Google Reader
• Hoopers Blog
• Maslow’s Hierachy
• Why can’t you Retweet the IT Skeptic
• The few, the proud, the people The IT Skeptic Follows
• Google Wave vs Google Buzz
• TweetDeck REAL TIME Video
• Riitta’s evolution with social media
• The Value of LinkedIn
• Where is Finland, GOD help Chris
• itSMF Norway
• Bjork
• Finnish Music (HIM)
• Thrash Accordion
• Email Marketing, Does it Still Work?
• Trying to Communicate is not communicating
• Don’t Do Finnish!

Listen below or download the MP3 HERE! or iTunes

ITSM Weekly The Podcast (Week 26) from ServiceSphere on Vimeo.

Episode 26 - ITSM Weekly The Podcast