Roadshow? Social Event? Edutainment?
Wednesday, August 25, 2010 at 3:09PM 
Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boddy Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!
IT Support professionals have had their fill of speakers and meetings, they were demanding more. With their votes, all eight cities have selected topics from “Selecting an ITSM vendor and not getting burned” to “Enabling Support via Social & New Media”.
UPDATE: Read the PRESS RELEASE HERE
The crowd source topics were ground breaking, the tour is unprecedented, and I am pleased to announce that two of the most innovative vendors in the Social Support space have signed on to bring this event to life.
HootSuite & Zendesk have joined forces make this unique adventure possible. They are cutting new ground with their recent partnership for Social Support. The tour kicks off the second week of September and will wind through the West until September 19, 2010!
Not familiar with Social Support? You soon will be as we march together to meet our IT customers in the places they spend their time while we change IT support for now and for good!
What do people have to say about ServiceSphere’s Chris Dancy?
“I think for me your breakout session was one of the most eye-opening experiences I've had in a long time”
“The best session so far.”
“Great session Chris. Your speaking style is charming and entertaining. I even learned some stuff! Thank you!”
"Your session was worth the price of this conference"
“Chris Dancy's presentation. Amazing info in a short time.”
“Chris was fantastic! And to get a chance to learn what he is doing is just unbelievable!!”
HDI, Hootsuite, ITSMF, Social Media, Zendesk in Speaking, Vendor Announcement
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