ITSM Weekly The Podcast (Episode 32)

Mobile Apps, Communication Intelligence and Fusion

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris Dancy, Matthew Hooper and Matt Beran (twitter #ITSMWP)

Special Guest:  Matt Neigh

Special Guest:  Philip Neufeld

Series:  ITSM and Higher Education

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Sponsor:  Cherwell Software 

Sponsor Special: Higher Education and ITSM Software

Episode 32 Topics:

• American Medical Systems Support
• Dr. Pam Carter’s Podcast
• Jay Stuart Sends Free Pass to Pam Carter to Fusion10
• Cherwell Software
• Phil Neufeld
• CBAT
• Former FrontRange Solution Leaders
• Fresno State
• Deskside Support Best Practices
• Pat Bolger Hornbill Software
• Ease of Use vs. Ease of Usage
• Cherwell Asset Discovery Tool PDF
• HEAT Service and Support
• True Differentiators in ITSM Solutions
• The Future of ITSM Tools
• Human ERP
• Fristory
• Platform for Service
• iCherwell Mobile Application
• WAP
• Client side Business Rules
• Cherwell Software “Community”
• Matt Neigh’s Blog
• Matt Neigh’s Twitter
• Tungle.me (Calendar of the Future)
• Pull Media vs. Push Media for Service Management
• SIM
• SIM and itSMF Special (50% off for members contact HOOP!)
• itSMF Executive Forum
• Cherwell Software at Fusion10
• itSMF Social Training, UGH!
• CSU Travel Restriction
• Higher Education Podcast Series Episode 28-32

Listen below or download the MP3 HERE! or iTunesTweet

ITSM Weekly The Podcast (Episode 32) from ServiceSphere on Vimeo.

Episode 32 - ITSM Weekly The Podcast