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Friday
Sep032010

This Week In Service Management (Week September 3, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

Why I hate social media (NSFW language)

ISACA Issues Four New Audit Programs on Cloud Computing, Crisis Management, Security and Active Directory

By the time you get all your qualifications from all your providers you will not need to even understand ITSM in its current form

BREAKING “summer” Update from OGC >  Love the fact “Is Sharon Taylor Involved” is a FAQ

Song for Stevie > While no Grammys will be given, Skeps attempt at taming Stevie Chambers recent hate crimes against castle ITIL is so inspiring. 

Wasabi Help Desk is back with Part II.  > Don’t’ know why I love these. 

Show notes for the ITSM Weekly Podcast are nice, but Matt Hooper always does such a nice write up on our guest.  In this case it’s for Patrick Bolger from Hornbill Software.

Address Social Media Risk from ISACA! & the White Paper on Security

Content is King sometimes >  I love me some HDI, their new community blog is really, REALLY trying to get going….

Why Aren’t CIOs Using Cloud Storage? >  I have a secret, I love Chris Curran’s blog. 

Houston we have a Tweet…What the CIO from NASA thinks of Twitter

Deming, Systems Thinking and The Future > Tripp Babbitt

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