Quality Systems are Not FRAMEWORKS - PRACTITIONER RADIO EPISODE 18

  QUALITY SYSTEMS ARE NOT FRAMEWORKS - PRACTITIONER RADIO EPISODE 18 by ITSMWeekly

Troy’s Thunder Bolt Tip of The Day:

Remember that Quality Systems such as Lean, TOC and Six Sigma are more than beneficial to process improvement. They provide the drive and direction to keep processes fresh, relevant an most important Fit for purpose.

Show Notes: 

• CA World Conference
• Quality Systems and Process Frameworks
• Deming
• TQM
• EFQM
• Baldridge
• LEAN
• Six Sigma
• Theory of Constraints
• Troy’s session at Pink12 & the book for the session
• TapRoot
• Pareto Analysis
• Value is the quality that people are willing to pay for
• Theory of Constraints and I Love Lucy
• Chris learns about bottlenecks
• TOC and all Quality systems are THINKING PROCESSES
• SLA’s and TOC
• Muda – Lean Japanese Concept
• Variation Cost Money

 LISTEN NOW 

   

Listen below or download the MP3 HERE!  / iTunes / PinkAPP for BlackBerry, iPhone and Android

Tweet

Enclosure