The Strategic Role of An IT Operating Model - PRACTITIONER RADIO EPISODE 19

The Strategic Role of An IT Operating Model - PRACTITIONER RADIO EPISODE 19 by ITSMWeekly

Troy’s Thunder Bolt Tip of The Day:

 Every complex value system has a natural flow. In order to understand that flow you need to re-discover the end to end supply chain or in other words re-draw the picture on the puzzle box to understand how all the pieces fit together.

Show Notes: 

• Quality systems Podcast
• The Strategic Role of an IT Operating Model
• The CIO as a Supply Chain Manager
• Theory of Constraints
• IT Operating Model Diagram Example
• MIT Sloan Enterprise Architecture Book
• “The normal system is the abnormal system!”
• 9 hours of #ITSM education in one spot
• “Agility is not the same as velocity”

• “WE ARE IN THE BUSINESS OF DEMAND AND SUPPLY”
• Demand Management Podcast
• Service Catalog and Service Desk Podcast
• ABC of ICT Cards
• The CIO as a Supply Chain Manager
• Prepare to have your MIND bent…..
• “What starts as a cost can eventually become a strategy”….so shiny and new might actually be part of human nature that is more mature than we think.
• The high level controls within the movie “The Matrix”
• The #CIO of the future in one picture!
• Tribal Culture vs. National Culture…things are going to get sticky!
• Who is it Good For?

• “Status Quo is not scalable”
• What does new leadership do for a business?  Who are they actually serving?
• “The Technology Tower Mentality”
• In the end if you have an end-to-end view, you can TRY to make a decision that’s for the good of the company.  (Read all the culture nuances during the last 7 minutes.)
• Thunderbolt TIP of the DAY!:  Every complex value system has a natural flow. In order to understand that flow you need to re-discover the end to end supply chain or in other words re-draw the picture on the puzzle box to understand how all the pieces fit together.

 LISTEN NOW 

   

Listen below or download the MP3 HERE!  / iTunes / PinkAPP for BlackBerry, iPhone and Android

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