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ITSM Weekly The Podcast (Episode 50)

HER-story, The Sharon Taylor interview in 3-D

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris DancyMatthew Hooper and Matt Beran (twitter #ITSMWP)

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Sponsor:  Consulting Portal

Guest:  Sharon Taylor

President of Aspect Group Inc a Canadian company at the forefront of ITSM.  Sharon is the Chief Architect of ITIL V3 and the Chief Examiner of ITIL qualifications.  She is the author of numerous business and IT books on the topic of Service Management and is regarded as an industry expert.”

web site: twitter : aspectgroupinc

Episode 50 Topics:

**News Gator: Updates from Tech**

 **CIO Headlines Market News, Business Report, SIM**

  • Mobile adoption rate and the battle begins - well almost Verizon release date slips
  • Quote from eWeek "Verizon as aimed at Android, it's important to note that Verizon's iPhone 4 will be on 3G, not Verizon's speedy new 4G LTE network that company executives spent most of their time talking about at the 2011 Consumer Electronics Show. Once word gets out how fast the data flows on 4G LTE Android devices from Verizon, AT&T and others, Android's uptake could continue to rise."
  • What is CDMA
  • Shane O’Neil head in the clouds
  • Cloud computing in the 80’s
  • Workforce collaboration - New breed of co-operation.  IT Execs sharing jobs on SIM Members in Transition.  BullHorn ( ) , where staffing firms can join up to fill positions and share profit. (


**Practitioner, Service Desk**

 **Social Media, Tools and Vendors** 


Series:  The Five Food Groups , ITILService Transition, improvement, Strategy, Operation and Design






Listen below or download the MP3 HERE!  iTunes / PinkAPP for BlackBerry, iPhone and Android




ITSM Weekly The Podcast (Episode 50) from ServiceSphere on Vimeo.



Episode 50- ITSM Weekly The Podcast

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by Chris Dancy