Enterprise Out of Water, 30 Minutes with the CEO of hootsuite
What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Coupon: 50% off! Promo Code: ITSM
Episode 54 Topics:
**News Gator: Updates from Tech**
**CIO Headlines Market News, Business Report, SIM**
- Japanese Disasters
- Japan Disaster effect on Chip Supply
- According to research company IHS Supply, 1/4th of the globes silicon wafer manufacturing has been shut down, with no estimates of production restoration.
- Robert Scoble Tweet Reply over Libya
- AT&T to buy T-Mobile
- iPhone switch for Chris
- 100.00 per customer for AT&T
- Ipad2 releases as Palybook makes release
**Practitioner, Service Desk**
- Home office - I'll show you mine if you show me yours or e-mail.
- Lifehacker new video podcast
- Great Wiki for ITSM: blog post link here
- CustServ Win: Cuisinart - blog post link here
- CustServ Loss: none this week, way to go customer service depts!
- HDI conference is coming up
**Social Media, Tools and Vendors**
- Number 2 most signed up session for Chris at HDI2011
- LiveTime iphone App
- Twitter 3rd Party Vendor Integration
How to be AGILE in today’s rapidly changing enterprises!
- Kevin Rose
- ManCrush Autographed Kevin Rose Clothing
- Ryan Holmes CEO of HootSuite
- Dan Martell of Flowtown
- Hootsuite History
- “South by” = SXSW
- O’Reilly Radar Award to HootSuite
- Jodee Rich
- Twitter 3rd Party Vendor Integration from the CEO of hootsuite
- Enterprise.Next Podcast Series
- Where is the socialization of the enterprise going?
- Email a social Tool.
- Social is more passive.
- Salesforce Chatter
- Yammer, Chatter and Tibbr
- What will it take to get social streams into the enterprise?
- 1.4 million hootsuite users
- Mobile App vs Native Web Apps
- It’s a Holy War
- The hootsuite answer? Mobile gets a native app, the desktop experience will be web.
- Toot Sweets
- Dick Costolo
- Facebook wants to be in the enterprise
- Facebook and Snaptu
- Design lead development
- 37 Signals
- The HARDEST thing for a product to do is NOT add a feature
- The needs of the many
- James Bond Secret Gadgets
- HDI Road Tour Sponsered Tour by HootSuite
- Ryan on Twitter @invoker