ITSM Weekly The Podcast Antipodean (Episode 1)

Earthquakes, Clouds and Connections!

What happens when the bottom of the world chat about IT Service Management.

HOSTS Episode 1: Karen Ferris, Simone Moore, Andrew Friar, Tristan Boot

Episode 1 Topics:

• Simone Moore - from the army to pay TV and now HDAA. simone@hdaa.com.au
• Andrew Friar - no grey hairs despite 24+ years in I.T. and now finding himself! andrew@enduranceit.com.au
• Tristan Boot – calling from Christchurch, NZ – the day following the 6.3 magnitude earthquake – shaken but ready to discuss DR and ITSCM on later podcasts. tristan.boot@canterbury.ac.nz
•  IT survives disasters and social media comes into its own. http://christchurch-2011.person-finder.appspot.com/
•  Karen Ferris – happy to be a true blue Aussie. Karen.ferris@macanta.com.au
•  How we got here and why? Thanks to Mr. Chris Dancy.
•  Call for ideas for topics and guests. Email: breed.lewis@macanta.com.au.
•  The hosts reflect on 2010.
•  Social media. Twitter is a like drinking from a fire hydrant! LinkedIn outage goes unnoticed by the team.
•  Does Virgin Australia have a blame culture?
•  Using social media for IT support.
•  Facebook - personal or professional?
•  Our children’s future – do we know what that is? http://www.ted.com/talks/lang/eng/ken_robinson_says_schools_kill_creativity.html
•  Cloud is outsourcing with a flavour of risk? Is it a nebulous concept?
•  itSMF USA Conference – where the twitterati meet!
•  itSMF New Zealand Conference – small but passionate.
•  itSMF Australia Conference – WA here we come.
•  Organisational change involves people and that is why it is hard. They squeal too!
•  Yogi Bear is really the IT Skeptic (or is it vice versa).
•  Free ITIL. Free ITIL. Free ITIL.
•  What’s in store for 2011?
•  ITIL qualifications versus credentials.
•  The ITSMAP team to podcast from the itSMF NZ Conference in Wellington.  
•  Schools need to better IT education.
•  BOOBY OF THE MONTH: Expedia.com for advertising vacations in Christchurch with pictures of the cathedral before the earthquake posted after the earthquake had occurred.
•  Conference Details:
•  http://www.itsmf.org.au/leadit/leadit2011/
•  http://www.itsmfconference.org.nz/

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ITSM Weekly The Podcast Antipodean (Episode 1) from ServiceSphere on Vimeo.