Tuesday, March 8, 2011 at 3:21PM
Sausage and Standards the Practitioner Radio Look at ISO 20000
- Jack Probst
- Practitioner Radio Old Episodes
- ISO 20000
- Troy’s Blog
- Is it I-ES-OH or EYE-SO? / ISO/IEC 20000
- Sausage and Standards
- Standards Bodies
- Troy has a big brain
- How does someone become part of writing standards?
- Who takes a ISO 20000 class?
- Consulting or Auditing ISO 20000
- ISO Auditing
- Why do organizations want ISO 20000 auditing?
- Does ISO 20000 deliver substance and value?
- Designing Processes Fit for Purpose, start with ISO 20000
- Services, ISO 20000 and the Pink 11 Haze
- ISO 20000-2011 NOW DEFINES a Service!!!!
- Anatomy of a Service (Video Link)
- ISO 20000-2005 vs ISO 20000-2011 class differences
- Time to Make the Donuts
LISTEN NOW BELOW