Tuesday
Mar082011
Practitioner Radio Episode 6 (Special Edition with Jack Probst)
Tuesday, March 8, 2011 at 3:21PM 
Sausage and Standards the Practitioner Radio Look at ISO 20000
Show Notes
- Jack Probst
- Practitioner Radio Old Episodes
- ISO 20000
- Troy’s Blog
- Is it I-ES-OH or EYE-SO? / ISO/IEC 20000
- Sausage and Standards
- Standards Bodies
- ISO
- IEC
- ANSI
- Troy has a big brain
- How does someone become part of writing standards?
- Who takes a ISO 20000 class?
- Consulting or Auditing ISO 20000
- ISO Auditing
- Why do organizations want ISO 20000 auditing?
- Does ISO 20000 deliver substance and value?
- Designing Processes Fit for Purpose, start with ISO 20000
- Services, ISO 20000 and the Pink 11 Haze
- ISO 20000-2011 NOW DEFINES a Service!!!!
- Anatomy of a Service (Video Link)
- ISO 20000-2005 vs ISO 20000-2011 class differences
- Time to Make the Donuts
LISTEN NOW BELOW
Listen below or download the MP3 HERE! / iTunes / PinkAPP for BlackBerry, iPhone and Android
Practitioner Radio Episode 6 from ServiceSphere on Vimeo.
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