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Thursday
Jun302011

Practitioner Radio Episode 11 - Availability 

Troy’s Thunder Bolt Tip of The Day: Availability Management is not just a report you run every month to satisfy Sr. Leadership. The report is only one output of a full process in the same way an SLA is the deliverable of Service Level Management

Show Notes: 

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Listen below or download the MP3 HERE!  / iTunes / PinkAPP for BlackBerry, iPhone and Android

 

 

Practitioner Radio Episode 11 - Availability from ServiceSphere on Vimeo.

 

Practitioner Radio Episode 11 - Availability MP3

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by Chris Dancy