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ITSM Weekly The Podcast (Episode 71) -Using Technology to Transform IT Service 4 of 5

The Holy Roman Empire was neither.

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris DancyMatthew Hooper and Matt Beran (twitter #ITSMWP)

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Guest: Dennis Drogseth, Vice President at EMA brought to you by LANDesk Service Desk!

Episode 71 Topics:

Using Technology to Transform IT Service.  Thank you to LANDesk Service Desk for this Series! 

  **News Gator: Updates from Tech**

 **CIO Headlines Market News, Business Report, SIM*



Pop up surveys!!!!!

 **Practitioner, Service Desk**  

  • No Beran!

 **Social Media, Tools and Vendors**




Blaming social media for human behavior





Listen below or download the MP3 HERE!  iTunes / PinkAPP for BlackBerry, iPhone and Android






ITSM Weekly The Podcast (Episode 71) from ServiceSphere on Vimeo.


Episode 71 - ITSM Weekly The Podcast

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Reader Comments (1)

Great podcast. Thanks for sharing.

April 23, 2012 | Unregistered CommenterMirek Burnejko

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by Chris Dancy