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ITSMWP Rest Of The World Edition - Episode 15

Judge a man by his questions rather than his answers. 

What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....

Show notes Episode 15





Listen below or download the MP3 HERE!  /  iTunes / PinkAPP for BlackBerry, iPhone and Android





ITSM Weekly ROW Episode 15 from ServiceSphere on Vimeo.


ITSMWP Rest Of The World Edition - Episode 15

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Reader Comments (2)

This is the first ITSM rest of the world podcast I've listened to and I loved it. You guys rock!

ITunes does not seem to have any of your older podcasts (#1-14) - is that something that you can address/fix?

You do have listeners across the pond - I'm in Canada ... although I guess that is part of "the rest of the world" vs the USA.

I was pleasantly surprised to hear talk about the "Best Service Is no Service" - that has been my favorite customer service book for a while with lots of good insights for IT practioners. I wish more IT people around here would read that book. Very cool!

It really appreciated the 4 books recommendations from Ian - these look great and I will check them out! Thanks!

January 20, 2012 | Unregistered CommenterDaniel Cayouette

Thanks. We have any where between 20-30K streams per month across all four podcast. So we have a few listeners not from the countries mentioned. Unfortunately iTunes only host the last 15 shows of most things. All the Rest of the world shows can be found here. Also we have recently started putting all the global shows on soundcloud for mobile listening.

January 20, 2012 | Registered CommenterChris Dancy

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by Chris Dancy