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Wednesday
Aug032011

ITSMWP Rest Of The World Edition - Episode 15

Judge a man by his questions rather than his answers. 

What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....

Show notes Episode 15

 

 

  LISTEN NOW!!

   

Listen below or download the MP3 HERE!  /  iTunes / PinkAPP for BlackBerry, iPhone and Android

 

 

 

 

ITSM Weekly ROW Episode 15 from ServiceSphere on Vimeo.

 

ITSMWP Rest Of The World Edition - Episode 15

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Reader Comments (2)

This is the first ITSM rest of the world podcast I've listened to and I loved it. You guys rock!

ITunes does not seem to have any of your older podcasts (#1-14) - is that something that you can address/fix?

You do have listeners across the pond - I'm in Canada ... although I guess that is part of "the rest of the world" vs the USA.

I was pleasantly surprised to hear talk about the "Best Service Is no Service" - that has been my favorite customer service book for a while with lots of good insights for IT practioners. I wish more IT people around here would read that book. Very cool!

It really appreciated the 4 books recommendations from Ian - these look great and I will check them out! Thanks!

January 20, 2012 | Unregistered CommenterDaniel Cayouette

Thanks. We have any where between 20-30K streams per month across all four podcast. So we have a few listeners not from the countries mentioned. Unfortunately iTunes only host the last 15 shows of most things. All the Rest of the world shows can be found here. http://www.servicesphere.com/blog/category/podcastUK Also we have recently started putting all the global shows on soundcloud for mobile listening.
http://soundcloud.com/you/tracks
Thanks!
chris

January 20, 2012 | Registered CommenterChris Dancy

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by Chris Dancy