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ITSM Weekly The Podcast (Episode 72) -Using Technology to Transform IT Service 5 of 5

Tool Is Not a Four Letter Word.

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris DancyMatthew Hooper and Matt Beran (twitter #ITSMWP)

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Guest:Eric Cook, En Pointe Technologies

brought to you by LANDesk Service Desk!

Episode 72 Topics:

Using Technology to Transform IT Service.  Thank you to LANDesk Service Desk for this Series! 

  **News Gator: Updates from Tech**

 **CIO Headlines Market News, Business Report, SIM*



DM Spammers and Hijacked Twitter Accounts

 **Practitioner, Service Desk**  

 **Social Media, Tools and Vendors**



Listen below or download the MP3 HERE!  iTunes / PinkAPP for BlackBerry, iPhone and Android








ITSM Weekly The Podcast (Episode 72) -Using Technology to Transform IT Service 5 of 5 by ITSMWeekly

ITSM Weekly The Podcast (Episode 72) from ServiceSphere on Vimeo.



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Reader Comments (1)

I have completely enjoyed reading the post. I have learned here many useful things. Just what I need such a long time. Thanks a lot!!!

December 22, 2011 | Unregistered CommenterDariana

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by Chris Dancy