Tool Is Not a Four Letter Word.
What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
brought to you by LANDesk Service Desk!
Episode 72 Topics:
Using Technology to Transform IT Service. Thank you to LANDesk Service Desk for this Series!
**News Gator: Updates from Tech**
**CIO Headlines Market News, Business Report, SIM**
- News PUMA!
- Hurricane Irene
- Nor'easter Hurricane
- Steve Jobs Retirement
- “Leadership from the Elevator”
DM Spammers and Hijacked Twitter Accounts
**Practitioner, Service Desk**
- itSMF Fusion
- Beran becomes a booth babe
- Trade show advise GOLD from Hooper (sorry you will have to listen to it)
- itSMF Podcast, Connect, Learn Grow FM!
- James Finister, the Experience
**Social Media, Tools and Vendors**
- HIS-tory The Eric Cook Story
- Touchpaper Software
- Chris Dancy Dirt at TouchPaper
- Gale Noren
- Fruition Partners
- Cherwell Software
- A vendor’s view of the ITSM industry conference floor!
- LANDesk Service Desk SaaS offering
- Cloud Offerings from En Pointe
- How is LANDesk Structure?
- Best Practices on Capturing Data
- True SaaS?
- Contact Eric Cook, LANDesk or Email