An elephant, kola, unicorn & Gartner Analyst walk in a bar.
Wednesday, January 25, 2012 at 4:43PM 
OMG, if by divine intervention worlds have come together. I would like to pretend the scheduling was deliberate, but it was not.
The week February 6th, 2012 there will be a thousand webinars around the globe on all sorts of meaningless crap. Fortunately for you, I know that THREE of the webinars that week will worth your time.
Join ITSM software vendors, consultants, trainers and REAL LIFE PRACTIONERS from all over the globe as they scribble and screen shot their way to experthood!
First Up!
Pink Elephant's George Spaulding and ServiceNow's own Kola Bear, Craig McDonogh
Tuesday, February 7, 2012 8am PST
Join us for an informative session discussing why a service catalog is critical to the success of your cloud initiative. Remember what Napster did to the music industry? It changed the playing field. Traditional music media died, to be replaced by cheaper, more accessible music - all available from an online store with an intuitive catalog. Now, you can get music anytime, anywhere, on any device.
This webinar explores how cloud infrastructure is having a similar impact on business computing. No longer are huge on-premise infrastructure investments necessary to support business applications. We can move faster, promise higher-availability and deliver better quality of service – all at a lower cost than ever before. But if you're doing all this without an intuitive, actionable service catalog – you're missing out on some of the biggest benefits of the cloud. Learn more be registering today!
Then, My BROTHER from another mother!
Gartner's ITSM Analyst Extraordinaire, Jarod Greene
Wednesday, February 8, 2012 8am PST
Social Media's Impact on IT Operations
The hype and media exposure surrounding social media and social networking is deafening. We hear that Facebook has more than 800 million active users and was integral to the recent revolution in Egypt. We also hear that Twitter has 200 million users, and there are 200 million tweets per day. Most people in the IT organization have exposure and probably use social media and social networking in their personal lives. Many businesses engage in social initiatives with their customer base as part of a larger customer growth and retention strategy. However, it is perplexing to many of us in the IT organization on how we can use social initiatives internally to promote IT services, engage better with our customers (the business and end users), drive productivity and lower costs. In this presentation, we offer strategic and tactical insights into how social media and networking can be leveraged within the IT operations organization.
Finally the Rainbow Unicorn (myself)
ServiceNow's Chris Dancy, The Tech Fluffer
Thursday, February 9, 2012, 10am PST
Social IT – Realizing the Dream
The idea of Facebook as a support platform was a nice way to pretend we understood the connected enterprise, but in 2012 we actually need to start looking at how connected enterprises work. Social IT the reality is a look at where we have been with social IT support, where we are and where we are going. From 2008-2020 we cover not just the beginning of this collaborative decade but with the explosive and shocking end. Knowledge workers today need to understand the skill sets they must possess for 2015 and beyond. This is your life and it's just beginning.
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