ITSMROWP Episode 46 - Men don't like to roll play
Friday, October 12, 2012 at 8:17AM
ITSMWPROW Show Notes Episode 46
We’re missing Matchett, Rae & Mann
Ben Clacy – The future of ITSM (video – especially for Australians)
Matthew Burrows – priSM and SFIA
BCS mentoring IT professionals
Msc ITSM at the University of Bolton
Men don’t like role-play
Higher education statistics agency
eSkills use the figures
ITIL Expert doesn’t mean you’re an expert
Reading the Service Strategy book
Rachel’s dissertation – Does introducing ITIL v3 in a global organization naturally bring process maturity?
Don’t use Patrick’s papers for reference
Wayne’s dissertation – The linkages between customer satisfaction and ITIL knowledge
The IT Skeptic - Rob England
Servicesphere - Chris Dancy
There are very few doctors in ITSM (video)
How to get on the ITIL Master’s course
Experience can lead you to a Master’s qualification
The University of Northampton Dissertation Policy (PDF Download)
Next Episode – September 2012
ITSMROWP Episode 46 - Men don't like to role play from ServiceSphere on Vimeo.
Men don't like to roll play - ITSMROWP Episode 46 from ServiceSphere on Vimeo.
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