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ITSMROWP Episode 46 - Men don't like to roll play



ITSMWPROW Show Notes Episode 46


The University of Northampton

ITSM Conference

We’re missing Matchett, Rae & Mann

Sandra Whittleston

Rachel Curtis – MSc ITSM

Wayne Freeman – MSc ITSM


Ben Clacy – The future of ITSM (video – especially for Australians)

Matthew BurrowspriSM and SFIA

Mentoring in ITSM education

BCS mentoring IT professionals

Msc ITSM at the University of Bolton

Men don’t like role-play


Higher education statistics agency

eSkills use the figures


Distance learning for ITSM

ITIL Expert doesn’t mean you’re an expert

Reading the Service Strategy book


Rachel’s dissertation – Does introducing ITIL v3 in a global organization naturally bring process maturity?

Don’t use Patrick’s papers for reference

Wayne’s dissertation – The linkages between customer satisfaction and ITIL knowledge

BACK2ITSM on Facebook

Ivor Macfarlane

The IT Skeptic - Rob England

Servicesphere - Chris Dancy

There are very few doctors in ITSM (video)


How to get on the ITIL Master’s course

Experience can lead you to a Master’s qualification

The University of Northampton Dissertation Policy (PDF Download)

Masquerading as a doctor



Next Episode – September 2012



ITSMROWP Episode 46 - Men don't like to role play from ServiceSphere on Vimeo.


Men don't like to roll play - ITSMROWP Episode 46 from ServiceSphere on Vimeo.





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by Chris Dancy