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Wednesday
Oct242012

When IT Fails, The Book, The Real Gene Kim - ITSM weekly the podcast EPISODE 99

When IT Fails, The Book, The Real Gene Kim

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris DancyMatthew Hooper and Matt Beran (twitter #ITSMWP)

Guest:  Gene Kim

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

  Episode 99:

1. Whitepaper, 'The Top 11 Things You Need To Know About DevOps'

2. Gene's new books When IT Fails: A Business Novel and The DevOps Cookbook

3. DevOps is IT's best shot at relevance

4. Commercialisation - not an inherently bad thing

5. Calculated that if waste was halved, 3 trillion dollars of business value could be created each year

6. Does IT have a self-esteem problem?

7. IT should be recognised as the nervous system but also the majority of the muscle mass in a business

8. Gene's first book - Visible Ops 

9. South by South West Conference - JUST GO!

10. Velocity Conference

11. Quantified Self Conference - out of this world

12. Gene's website ITRevolution.com The Mission: to positively influence the lives of a million IT workers in the next five years

13. Lightbulb moment - EMPATHY!

14. In 10 years every Chief Operating Officer will be a tech person

15. Why a novel? Storytelling is the most powerful mode of communication

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by Chris Dancy