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What happens at the Top of the world related to IT Service Management.
Top of the world edition (TOW) October 2012
HOSTS Episode 7: Daniel Billing, Harry Repo, Tristan Boot,
we are searching for a additional crew member representing Norway. Interested ? email: ITSMTOW@gmail.com - twitter: #ITSMTOW
Recorded end of day at itSMF Sweden event. Held in Stockholm at the Operahouse
TOW was pleased to have Tristan joining in and he starting off with offending the swedish people.
Started out with 3 days of itSMF AGM bringing together passionated people.
Where is itSMF going and what will it look like?
next years AGM will be in Taiwan
20 out of 60 chapters participating in Stockholm this year
Teresa Lucio Nieto - ITIL and the creation of a SMO
Ivor Macfarlane talking about socks
Roberts Falkowitz on voodoo waiting. Movember
Antipodean episode on RFPs
Daniels automation presentation
Augmented reality was introduced at this conference at the vendor booth.
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