ITSM isn’t Dead, it’s in a Persistent Vegetative State. - ITSM weekly the podcast EPISODE 83
Wednesday, February 22, 2012 at 7:20PM
ITSM isn’t Dead, it’s in a Persistent Vegetative State.
What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran (twitter #ITSMWP)
Submit Questions: Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP
Episode 83 Topics:
Mobile Roadie CEO, Michael Schneider too important to appear on itSMF USA or ITSM Weekly, UGH!
Old Techies never die, they just can’t get hired
Halftime Show, is Age a factor in Innovation?
Euthanasia for the tech aged
The video of the podcast
Klout
Guy Kawalski is a God, but Chris Brogan doesn’t do it for Hoop.
Focusing on warranty
SMAK over design? Really?
SMAK product social media filtering
Rob England and CSI
Social IT and Rob England, the Social IT “debate”
IT overstates its importance in MANY area’s
Pinterest cures the blind and Quadriplegia
Harmonix Guitar Hero
Don’t tweet me brow…
You might be a ‘tweetneck’
SocialBro the analytics platform
Scribr the book for your social life
Teach kid’s history based on Facebook timelines
Sarah Lane’s Klout Score
BMC buys Numara our thoughts
Stephen Mann’s Blog on BMC and Numara
Great Philosopher Finger Puppets
The video of the finger puppets
We SHOULD assume that people have the BEST intentions for us.
Is Service Request broken in ITIL, Hooper answers viewer mail
Rapid and FEATURE are two words you don’t see in ITIL v2011
CEO of Get Satisfaction on the podcast
Dogs in your office?
itSMF doesn’t have the lead story on the election of their new chair Marianna Billington
You have to be valued to have “leakable” news
Hooper teaches US history
Jeff Brooks Gartner Analyst
Desk.com the evolution of Assist.ly
Making love to Matt Hooper
Patrick Bolger from Hornbill
IT Support and Customer Service are becoming one!
ZENDesk Facebook integration is TIGHT
Constant Contact, former director of customer service, meets with Hooper.
Integration is the key to headless
SOMOCO
Hooper makes a jokey
itSMF and HDI announce for another two years
itSMF USA looking for speakers
Feed My Inbox (RSS to email)
Integrate pinterest, facebook and twitter into evernote
Dropbox add in that takes rules for dropbox
SMAK integration to power inbox
The problem Xobni
Why don’t I used a single stream
Sonos
So rich, your home has this feature
Pink12
Practioner Radio the REAL ITSM show
BMC photo bomb
Big Data talk.
Dan Turchin running Mobile division for ServiceNow
Euthanized child because she’s in a Persistent Vegetative State.
Hoopers facebook block out his wife
The redacted group
Analyze this
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Reader Comments (1)
Hi Guys,
another great and funny ITSM Weekly podcast. But wait, when I stopped subscribing the ITSM Weekly my impression was that as a garnish you were talking most time about career options, certification paths and events you must have been, but now my impression is that's all about Social Media and the latest tools and services (which is much more interesting).
I like this very much and i'm pretty sure that i will resubrice and start following you again.
Best regards
Roland