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Who's that Lady, Madame Chairperson itSMF - ITSM weekly the podcast EPISODE 86


Who's that Lady, Madame Chairperson itSMF

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris DancyMatthew Hooper and Matt Beran (twitter #ITSMWP)

Guest: Marianna Billington is the ITSM

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Episode 86 Topics:

 **News Gator: Updates from Tech**


 **CIO Headlines Market News, Business Report, SIM**

HR and Companies who are requiring people’s passwords!

Is it a hoax, people asking for Facebook passwords?

Peter Kretzman Blog 

 **Practitioner, Service Desk**  

Svbtle Blog Platform

Surveillance System from Scotland Yard face detection

Klout and Peer Index taken by Brian Solis’s

**Social Media, Tools and Vendors**

Rapportive Bought by LinkedIn

Klout is to influence as driving is to having a driver’s license

“We need a people rank”

10 million online attacks per day from the nuclear weapons commission

War Games

Zendesk on kindle!

Zendesk logo

Paper Tweets if twitter goes down

Cloudforce tweets, what SalesForce is now, a social business company.

SMAK tweets, some how we missed twitters birthday!/onSMAK/status/182814226086240258

itSMF Sweden Event

Service Desk Inspector by Barclay Rae


Chris Dancy interview on ITSMTV



itSMF International Chair Marianna Billington

itSMF STATS:  53 Chapters Around the World for itSMF

itSMF STATS:  73,000 members of itSMF Globally

Communication Manifesto from itSMF 2012 International Document

How did Marianna get started with itSMF and what is happening now that she’s running the things.

Ben Clacy, itSMF  (interview)

The IT Skeptic and Marinna Billington

itSMF International Website


Connect, Learn Grow.  itSMF Podcast from USA

Want to understand itSMF?  All your answers are found if you volunteer.

What’s going on with how speakers get picked for conferences, itSMF?

Hooper is magneto for macho

“Internal Tribe of Speakers”

“A profit is not welcome in his hometown”

itSMF international Publications event (2011 had 42 countries last year)

itSMF international Publications event (2012, Warsaw)
PROVOKING thought leadership

“Right at the point an organization needs innovation, I’m forced to quit”

The Gartner ITSM Magic Quadrant 2012 Podcast

SalesForce the Podcast

The goal of the organization is “Perpetuity & Unity”

itSMF Rocky Mountain board meeting LIVE broadcast of video meeting

David Cannon as a Podcast Guest

itSMF International Member Value Exposure







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by Chris Dancy