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Thursday
Apr052012

Who's that Lady, Madame Chairperson itSMF - ITSM weekly the podcast EPISODE 86

 

Who's that Lady, Madame Chairperson itSMF

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts:  Chris DancyMatthew Hooper and Matt Beran (twitter #ITSMWP)

Guest: Marianna Billington is the ITSM

http://www.itsmfi.org/content/marianna-billington-chair

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

Episode 86 Topics:

 **News Gator: Updates from Tech**

 

 **CIO Headlines Market News, Business Report, SIM**

HR and Companies who are requiring people’s passwords! http://mashable.com/2012/04/08/employer-facebook-password/

Is it a hoax, people asking for Facebook passwords?

Peter Kretzman Blog http://www.peterkretzman.com/ 

 **Practitioner, Service Desk**  

Svbtle Blog Platform http://svbtle.com/

Surveillance System from Scotland Yard face detection http://www.audacityofhypocrisy.com/2012/03/25/new-surveillance-system-can-compare-your-face-against-36-million-others-in-a-single-second/

Klout and Peer Index taken by Brian Solis’s http://techcrunch.com/2012/03/21/klout-kred-peerindex-radian6/

**Social Media, Tools and Vendors**

Rapportive Bought by LinkedIn http://www.itsmfi.org/content/marianna-billington-chair

Klout is to influence as driving is to having a driver’s license

“We need a people rank”

10 million online attacks per day from the nuclear weapons commission http://gizmodo.com/5895033/us-nuke-stockpile-control-systems-are-under-constant-attack

War Games http://www.youtube.com/watch?v=NHWjlCaIrQo

Zendesk on kindle! http://www.zendesk.com/company/press/zendesk-first-help-desk-app-available-for-amazons-kindle-fire

Zendesk logo http://askadria.com/wp-content/uploads/2009/05/buddha.png

Paper Tweets if twitter goes down http://www.knockknockstuff.com/catalog/categories/pads/nifty-notes/paper-tweet-nifty-note/

Cloudforce tweets, what SalesForce is now, a social business company.

SMAK tweets, some how we missed twitters birthday https://twitter.com/#!/onSMAK/status/182814226086240258

itSMF Sweden Event http://www.itsmf.se/public/show_conferencepages.asp

Service Desk Inspector by Barclay Rae http://www.itsmtv.co.uk/videos/channel/sponsored-feature/the-service-desk-inspector-series-one

itSMF TV http://www.itsmtv.co.uk/

Chris Dancy interview on ITSMTV http://vimeo.com/32843509

 

NOTES:

itSMF International Chair Marianna Billington http://www.itsmfi.org/content/marianna-billington-chair

itSMF STATS:  53 Chapters Around the World for itSMF

itSMF STATS:  73,000 members of itSMF Globally

Communication Manifesto from itSMF 2012 International Document http://www.itsmfi.org/content/itsmf-internal-communication-strategy

How did Marianna get started with itSMF and what is happening now that she’s running the things.

Ben Clacy, itSMF  (interview) http://vimeo.com/29725490

The IT Skeptic and Marinna Billington

itSMF International Website http://www.itsmfi.org/

itSMF USA http://www.itsmfusa.org/

Connect, Learn Grow.  itSMF Podcast from USA http://itunes.apple.com/podcast/connect-learn-grown-the-itsmf/id377099874

Want to understand itSMF?  All your answers are found if you volunteer.

What’s going on with how speakers get picked for conferences, itSMF?

Hooper is magneto for macho http://www.linternaute.com/cinema/diaporama/06/x-men/magneto1.jpg

“Internal Tribe of Speakers”

“A profit is not welcome in his hometown”

itSMF international Publications event (2011 had 42 countries last year) https://www-304.ibm.com/connections/blogs/59c1123b-0353-458e-a719-b002d84108d5/entry/itsmf_international_a_perspective_on_the_publications_initiative3?lang=en_us

itSMF international Publications event (2012, Warsaw) http://www.itsmfi.org/content/itsmf-publishing-hold-international-publications-meeting-warsaw-april-26-27
PROVOKING thought leadership

“Right at the point an organization needs innovation, I’m forced to quit”

The Gartner ITSM Magic Quadrant 2012 Podcast http://www.servicesphere.com/blog/2012/3/8/dont-call-it-a-comeback-the-gartner-itsm-show-itsm-weekly-th.html

SalesForce the Podcast http://www.servicesphere.com/blog/2012/3/20/oh-my-we-touched-a-nerve-salesforce-speaks-itsm-weekly-the-p.html

The goal of the organization is “Perpetuity & Unity”

itSMF Rocky Mountain board meeting LIVE broadcast of video meeting http://rmitsmf.squarespace.com/blog/2010/7/16/rocky-mountain-itsmf-lig-board-meeting-live.html

David Cannon as a Podcast Guest

itSMF International Member Value Exposure

 

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by Chris Dancy