Tweet about that!
What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....
Show notes Episode 36 - May 2012
I have a cough (video)
Stephen is Old Skool
Vendors and Tweeting
Vendors that tweet a lot - BMC
Richer Sounds technicians
Get your RFI document in order
Gartner ITSSM Magic Quadrant (ITSMWP Episode 84)
Gartner ITSSM MQ differentiators - Mobility, collaboration and support analytics
Next ITSMWPROW – April 2012