Bridging the gap at the itSMF Software Tools Forum - ITSMROWP Episode 43
Wednesday, June 27, 2012 at 4:22AM
ITSMWPROW Show Notes Episode 43
Recorded at the itSMF Software Tools Event, Manchester
The different vendor pitches (post event blog by the ITSM Review)
Doug Serena CIO (video)
Parts of IT will move into the business
SDITS event review – The joy and the pain – Servicedesk360
The arrival of the Don (video)
Falling down the stairs (video)
Laughing with broken ribs (video)
Technology, SaaS and global panacea
The mainframe is alive and well
The Lynx Adverts (video)
Changing the commercial / deployment model doesn’t solve ITSM problems
You can’t outsource responsibility
Mission critical applications not up for cloud
Cloud is like a troublesome teenager
Ovum Decision Matrix Interactive Tool
Crowdsourced list of ITSM Tools
ITSM is becoming industry specific
Trouble managing your infrastructure? Email James.finister@tcs.com
Adopt, adapt and improve (from the IT Skeptic)
IT is not well equipped for Financial Management
Ovum ITSM event - London June 28th
The young handsome man from the itSMF
The ITSM journey has stalled
If you were Chris Matchett for a day
Chris Matchett is Sheldon (video)
Next ITSMWPROW – July 2012
Bridging the gap at the itSMF Software Tools Forum - ITSMROWP Episode 43 from ServiceSphere on Vimeo.
Bridging the gap at the itSMF Software Tools Forum - ITSMWP Rest of the World Edition Episode 43 from ServiceSphere on Vimeo.
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