Friday, January 25, 2013 at 9:54AM
Jump into 2013 - ITSM ROWP Episode 50
- Happy New Year!
- SDI now producing – should be more regular..!
- 50th podcast (actually, it’s more)
- Itsmf Estonia – Aale Roos unlearning ITIL http://pohjoisviitta.fi/2012/12/14/unlearning-itil/
- Stuart Rance 2 Speed ITIL http://www.theitsmreview.com/2012/11/time-2-speed-itil/
- What’s the future of IT?
- Practical help – is it still missing?
- SME’s need something different
- Will we see something new this year?
- COBIT 5 http://www.isaca.org/COBIT/Pages/default.aspx
- New ISO model to come
- Shift to adding value not dealing with failure
- Quantam IT http://charlesaraujo.com/the-quantum-age-of-it/
- USMBOK gives user scenarios
- Need to change our hats
- Service Experience Design
- Challenges for 2013:
- The Business taking control
- Get business in the room with IT!
- Polestar simulation – Service Desk Inspector now using (new Ep coming soon) http://www.itsmtv.co.uk/videos/channel/the-service-desk-inspector
- Coming up: itsmf UK Service Integration event 7th Feb http://www.itsmf.co.uk/itsmf_viewEvent.aspx?id=2285&hash=809d032a190230bed894589423e4a845d868b250
- ITSM Dating?
- Pink13 – Barclay to speak and exhibit https://www.pinkelephant.com/Pink13/
- HDI http://www.hdiconference.com/
- SDI conference http://www.sdi-e.com/sdi-events/sdi-conference-2013/
- TFT13 http://list.ly/list/2OV-tft13-18613 1.2 million interactions during TFT12
- What is a conference?
- TFT - potential to change the face of conferences
- Windows 8 http://windows.microsoft.com/en-US/windows-8/meet
- Well done to X-Box Live – interviews on ITSMTV http://www.itsmtv.co.uk/videos/view/itsmf-conference-2012-microsoft-x-box-live
- Top Christmas accidents http://peopleandperformance.org/?p=499
- Jump into 2013!