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Students, learning and IT - ITSMWP Episode106

Students, learning and IT - ITSM Weekly Podcast Episode 106

Your Hosts:  Mark Kawasaki  Matthew Hooper and Matt Beran (twitter #ITSMWP)

Guests: Constantin Baumgartner and Xiaoxin Yu, Emory students

Submit Questions:  Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

  Show notes:

  • Both guests work in student support centre. Not familiar with ITIL
  • It’s more about devices now
  • Would be a scary world studying Maths/Physics without data analytic tools
  • Often it’s more about the I than the T – we all have data collection devices now
  • Use Facebook for alerting students to IT issues
  • Proving reliability of research / info sources is much harder for online sources
  • Computer Science teaches how to decompose problems and break down assignments
  • Technology in the classroom – smart boards make interaction easier
  • People need to realise it’s humans doing the thinking and programming – over-valuing technology
  • We should be learning from HE organisations - great service and collaboration practices
  • Stand by your ideas and take credit – even if they turn out to be wrong. Accept failure quickly and get on with creating!
  • Is there still value in doing things like calculations manually or on paper when calculators and software can do it? Yes: understanding the underlying principles and seeing connections
  • You just have to be a little bit smarter than a device to get the best out of it
  • Writing things down can help you remember it. Depends on the person
  • If you're the last caveman without a club, you're going to need to get a club






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by Chris Dancy