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Wednesday
Aug252010

Roadshow? Social Event? Edutainment? 

Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boody Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!

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Sunday
Aug222010

ITSM Weekly The Podcast (Episode 29)

Dancing as Fast as We Can, Utility, Warranty and the “I” in team.

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Sunday
Aug222010

This Week In Service Management (Week August 20, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Saturday
Aug212010

Rocky Mountain itSMF & HDI August 2010 Meeting 

itSMF, HDI and Pink Elephant under on roof for one day!

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Tuesday
Aug172010

HDI Charlotte, This Tweets For You!

Join HDI Charlotte and the Southeast Region as we bring Chris Dancy, Social Media Maven for a one time engagement in the Queen City.

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Sunday
Aug152010

ITSM Weekly The Podcast (Week 28)

Students, Fire and the Perfect ITSM Storm

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Friday
Aug132010

This Week In Service Management (Week August 13, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Aug112010

Fight, Flight or Facebook? 

There are industry defining moments for ITSM (IT Service Management) when it comes to social media. I don’t blog often but when I do there is a reason.

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Monday
Aug092010

ITSM Weekly The Podcast (Week 27)

Wildebeest, Evangelicals and Trade Shows

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Friday
Aug062010

This Week In Service Management (Week August 6, 2010) 

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Tuesday
Aug032010

The Rise of Fake ITIL

First and foremost, FakeITIL is NOT a ServiceSphere account, was not setup by ServiceSphere and was NOT the idea of ServiceSphere.

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Monday
Aug022010

MOF Resources

I hate reposting emails. But I could find a copy of this anywhere online. Here is a email I just got from Microsoft on MOF resources. This collection of resources will help you provide services that run smoothly and deliver expected value.

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Monday
Aug022010

Lisa Simpson Killed ITIL

Yesterday Lisa Simpson from the show, The Simpsons, had her wedding. Back in 1995 when the episode originally aired it seemed safe having a date that far in the future

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Sunday
Aug012010

This Week In Service Management (Week July 30, 2010)

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Sunday
Aug012010

ITSM Weekly The Podcast (Week 26)

Educating Riitta, SaaS Washing, The Whooper Swan and Losing Faith

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Wednesday
Jul282010

The ITSM Blind, leading the ....

The other day I read an article about children who are born deaf, and what they "hear" as they read, the article then went on to talk about the dreams of children born into blindness.

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Monday
Jul262010

ITSM Weekly The Podcast (Week 25)

Passion Fruit, Ticket Clouds and the ITIL Experience!

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Friday
Jul232010

This Week In Service Management

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Jul212010

We love you too.

We must dedicate a show to fan mail on ITSM Weekly, The podcast, but until then, We love you Japan!

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Wednesday
Jul212010

Register This!

Get a clue, I don’t have to register to get information and your content sucks anyway.

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by Chris Dancy