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Friday
Sep242010

itSMF Fusion 2010

Louisville, Kentucky was buzzing and it was only partly the parties and bourbon to blame.

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Monday
Sep202010

ITSMWP Rest of The World Edition (episode 2) 

What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....

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Monday
Sep202010

ITSM Weekly The Podcast (Episode 33)

AUTISM, iPADs and SIM-FUSION!

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Monday
Sep132010

ITSM Weekly The Podcast (Episode 32)

Mobile Apps, Communication Intelligence and Fusion

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Monday
Sep062010

ITSM Weekly The Podcast (Episode 31)

Agriculture, Historically Black and ITSM

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Sunday
Sep052010

ServiceSphere to Speak & Deliver Training itSMF USA FUSION 10

Training opportunity of itSMF Fusion 2010 Update

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Friday
Sep032010

This Week In Service Management (Week September 3, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Monday
Aug302010

ITSMWP Rest of The World Edition (episode 1)

ITSMWP Rest of The World Edition (episode 1) What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....

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Sunday
Aug292010

ITSM Weekly The Podcast (Episode 30)

Christory, Christmas Gifts, CSI and Xbox

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Friday
Aug272010

This Week In Service Management (Week August 27, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Aug252010

Roadshow? Social Event? Edutainment? 

Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boody Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!

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Sunday
Aug222010

ITSM Weekly The Podcast (Episode 29)

Dancing as Fast as We Can, Utility, Warranty and the “I” in team.

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Sunday
Aug222010

This Week In Service Management (Week August 20, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Saturday
Aug212010

Rocky Mountain itSMF & HDI August 2010 Meeting 

itSMF, HDI and Pink Elephant under on roof for one day!

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Tuesday
Aug172010

HDI Charlotte, This Tweets For You!

Join HDI Charlotte and the Southeast Region as we bring Chris Dancy, Social Media Maven for a one time engagement in the Queen City.

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Sunday
Aug152010

ITSM Weekly The Podcast (Week 28)

Students, Fire and the Perfect ITSM Storm

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Friday
Aug132010

This Week In Service Management (Week August 13, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Aug112010

Fight, Flight or Facebook? 

There are industry defining moments for ITSM (IT Service Management) when it comes to social media. I don’t blog often but when I do there is a reason.

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Monday
Aug092010

ITSM Weekly The Podcast (Week 27)

Wildebeest, Evangelicals and Trade Shows

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Friday
Aug062010

This Week In Service Management (Week August 6, 2010) 

The best links, stories and downloads from this week on Twitter regarding ITSM.

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by Chris Dancy