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Saturday
Oct092010

This Week In Service Management (Week October 8, 2010)

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Friday
Oct082010

Dreaming of Austin

When we started the IT Service Management Weekly Podcast it was because I was in love with RedMonk's show that is hosted by Michael Cote and John Willis.  Eight months after we started our little weekly show I was asked to appear.  The rest is christory.

 

Check out the podcast here!

Wednesday
Oct062010

ITs Later than You Think

It's your ITSM world, OWN it.

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Sunday
Oct032010

ITSM Weekly The Podcast (Episode 35)

I See A Pink Door and I Wanted Painted Black

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Sunday
Oct032010

HDI Western Region ITSM Road Show

It seems much like a dream but it was very real. Eight cities, two weeks and hundreds of HDI members were taken by storm as ServiceSphere sponsored by Zendesk and HootSuite stormed the western United States. The pictures, movie and slides speak for themselves.

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Monday
Sep272010

ITSM Weekly The Podcast (Episode 34)

itSMF Fusion 2010 LIVE!

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Friday
Sep242010

itSMF Fusion 2010

Louisville, Kentucky was buzzing and it was only partly the parties and bourbon to blame.

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Monday
Sep202010

ITSMWP Rest of The World Edition (episode 2) 

What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....

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Monday
Sep202010

ITSM Weekly The Podcast (Episode 33)

AUTISM, iPADs and SIM-FUSION!

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Monday
Sep132010

ITSM Weekly The Podcast (Episode 32)

Mobile Apps, Communication Intelligence and Fusion

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Monday
Sep062010

ITSM Weekly The Podcast (Episode 31)

Agriculture, Historically Black and ITSM

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Sunday
Sep052010

ServiceSphere to Speak & Deliver Training itSMF USA FUSION 10

Training opportunity of itSMF Fusion 2010 Update

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Friday
Sep032010

This Week In Service Management (Week September 3, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Monday
Aug302010

ITSMWP Rest of The World Edition (episode 1)

ITSMWP Rest of The World Edition (episode 1) What happens when an Analyst, a ITSM Guru and a Service Desk Monkey chat.....well, when they feel like it.....

Click to read more ...

Sunday
Aug292010

ITSM Weekly The Podcast (Episode 30)

Christory, Christmas Gifts, CSI and Xbox

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Friday
Aug272010

This Week In Service Management (Week August 27, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Aug252010

Roadshow? Social Event? Edutainment? 

Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boody Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!

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Sunday
Aug222010

ITSM Weekly The Podcast (Episode 29)

Dancing as Fast as We Can, Utility, Warranty and the “I” in team.

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Sunday
Aug222010

This Week In Service Management (Week August 20, 2010)  

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Saturday
Aug212010

Rocky Mountain itSMF & HDI August 2010 Meeting 

itSMF, HDI and Pink Elephant under on roof for one day!

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by Chris Dancy