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Sunday
Jul112010

This Week In Service Management

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Jul072010

New Media Tools for Organizations

New Media Tools for Organizations

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Thursday
Jul012010

ITSM Weekly The Podcast (Week 22)

Multiculturalism, Asset Management, and Child Safety Tweets

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Thursday
Jul012010

Social Media Theophany

Thank you Scott Stratten, many lives have been saved because of your lecture.

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Monday
Jun282010

ITSM Weekly The Podcast (Week 21)

Empire Building, Love Children, Soylent Green, and Thoughtless Leadership

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Wednesday
Jun232010

6th Annual Pink Elephant Latin America Conference

What an amazing CULTURAL shift from ITIL / ITSM of the United States. Thank you Pinkers for a great trip and new friends I will not soon forget!

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Wednesday
Jun232010

Brenda Iniguez of Pink Elephant

The HDI Local Chapter Officer Summit had Key Note Speaker Brenda Iniguez kick off our conference. Truly inspiring words. 

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Wednesday
Jun232010

Ohio Valley itSMF Professional Day

Thanks to the Ohio Valley itSMF LIG for having me out to Key Note. Louisville HERE WE COME!

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Wednesday
Jun232010

ITSM Weekly The Podcast (Week 20 the outake)

Somethings found on the cutting room floor, week 20!

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Monday
Jun212010

ITSM Weekly The Podcast (Week 20)

Baby Jesus, Future ITSM, Verifiable and Safe Toys.

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Sunday
Jun132010

ITSM Weekly The Podcast (Week 19)

Amityville Horror, Al-Anon, and Hubris

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Friday
Jun112010

Orange County HDI Meeting!

I was lucky enough to be in the OC while Patrick Bolger of Hornbill Systems spoke about the ITIL state of the nation on May 11th. Special Thank you to Michael Fisher, President of the OC HDI Chapter!

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Wednesday
Jun092010

The Power of YOUR ITSM Community

You asked for it, itSMF USA agrees.

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Tuesday
Jun082010

ITSM Weekly The Podcast (Week 18) 

Week 18 - Members, Erectile Restoration, Beaver Fever, Metrics and the Dark Side of Social Media- What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?! - ITSM Weekly The Podcast.

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Tuesday
Jun012010

Connect, Learn, Grow - FM

Welcome to the first edition of Connect, Learn, Grow FM, The itSMF USA Podcast.

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Monday
May312010

Ohio Valley itSMF LIG

June 3rd is Ohio Valley itSMF LIG Professional Day,

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Sunday
May302010

ITSM Weekly The Podcast (Week 17) 

Week 17 - Up Chuck, Kentucky Fried ITSM, Chatty Queens - What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?! - Special Guest Chuck Tomasi! ITSM Weekly The Podcast

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Saturday
May292010

Ask The ITIL Expert Live!

May 28th, 2010 was more than the kick off to Memorial Day weekend in United States; it was also the first LIVE streaming itSMF event in history. Rocky Mountain itSMF streamed a question and answer session in real time with Greg Morrison, the ITIL expert.

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Thursday
May272010

Women, ITSM and Hollywood

I got a chance to spend a day with Ivanka Menken from The Art Of Service who was visiting LA. Great time and lots of laughs and ITSM talk, in the heart of the entertainment capital of the world!

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Thursday
May272010

FUSION 10, GOING TO LOUISVILLE, KY

As we’ve shared with you previously, the devastating floods in Nashville forced the Gaylord Opryland Hotel and Convention Center in Nashville to close and they will not be able to honor the Fusion 10 dates. itSMF USA moved very quickly to relocate Fusion 10 on the same dates. We are now very pleased to announce that Fusion 10 will be held at the Kentucky International Convention Center in Louisville, Kentucky September 19-22, 2010.

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by Chris Dancy