This is why we can't have nice things
What an amazing CULTURAL shift from ITIL / ITSM of the United States. Thank you Pinkers for a great trip and new friends I will not soon forget!
The HDI Local Chapter Officer Summit had Key Note Speaker Brenda Iniguez kick off our conference. Truly inspiring words.
I was lucky enough to be in the OC while Patrick Bolger of Hornbill Systems spoke about the ITIL state of the nation on May 11th. Special Thank you to Michael Fisher, President of the OC HDI Chapter!
Week 18 - Members, Erectile Restoration, Beaver Fever, Metrics and the Dark Side of Social Media- What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?! - ITSM Weekly The Podcast.
Week 17 - Up Chuck, Kentucky Fried ITSM, Chatty Queens - What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?! - Special Guest Chuck Tomasi! ITSM Weekly The Podcast
May 28th, 2010 was more than the kick off to Memorial Day weekend in United States; it was also the first LIVE streaming itSMF event in history. Rocky Mountain itSMF streamed a question and answer session in real time with Greg Morrison, the ITIL expert.
I got a chance to spend a day with Ivanka Menken from The Art Of Service who was visiting LA. Great time and lots of laughs and ITSM talk, in the heart of the entertainment capital of the world!
As we’ve shared with you previously, the devastating floods in Nashville forced the Gaylord Opryland Hotel and Convention Center in Nashville to close and they will not be able to honor the Fusion 10 dates. itSMF USA moved very quickly to relocate Fusion 10 on the same dates. We are now very pleased to announce that Fusion 10 will be held at the Kentucky International Convention Center in Louisville, Kentucky September 19-22, 2010.