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Tuesday
Aug032010

The Rise of Fake ITIL

First and foremost, FakeITIL is NOT a ServiceSphere account, was not setup by ServiceSphere and was NOT the idea of ServiceSphere.

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Monday
Aug022010

MOF Resources

I hate reposting emails. But I could find a copy of this anywhere online. Here is a email I just got from Microsoft on MOF resources. This collection of resources will help you provide services that run smoothly and deliver expected value.

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Monday
Aug022010

Lisa Simpson Killed ITIL

Yesterday Lisa Simpson from the show, The Simpsons, had her wedding. Back in 1995 when the episode originally aired it seemed safe having a date that far in the future

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Sunday
Aug012010

This Week In Service Management (Week July 30, 2010)

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Sunday
Aug012010

ITSM Weekly The Podcast (Week 26)

Educating Riitta, SaaS Washing, The Whooper Swan and Losing Faith

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Wednesday
Jul282010

The ITSM Blind, leading the ....

The other day I read an article about children who are born deaf, and what they "hear" as they read, the article then went on to talk about the dreams of children born into blindness.

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Monday
Jul262010

ITSM Weekly The Podcast (Week 25)

Passion Fruit, Ticket Clouds and the ITIL Experience!

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Friday
Jul232010

This Week In Service Management

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Jul212010

We love you too.

We must dedicate a show to fan mail on ITSM Weekly, The podcast, but until then, We love you Japan!

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Wednesday
Jul212010

Register This!

Get a clue, I don’t have to register to get information and your content sucks anyway.

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Sunday
Jul182010

ITSM Weekly The Podcast (Week 24)

The day the SaaSy Music Died, Community Chest and Fan Mail

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Saturday
Jul172010

This Week In Service Management

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Jul142010

Women of ITSM the Podcast Series

We are very happy to have Hornbill Software as the exclusive sponsor for ITSM Weekly the Podcast with more active listeners than most organizations have members!

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Monday
Jul122010

ITSM Weekly The Podcast (Week 23)

Estrogen, English Podcasting, ITSM Vendors (The Good, Bad &the Rhettfulence), and Knowledge Management

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Sunday
Jul112010

This Week In Service Management

The best links, stories and downloads from this week on Twitter regarding ITSM.

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Wednesday
Jul072010

New Media Tools for Organizations

New Media Tools for Organizations

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Thursday
Jul012010

ITSM Weekly The Podcast (Week 22)

Multiculturalism, Asset Management, and Child Safety Tweets

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Thursday
Jul012010

Social Media Theophany

Thank you Scott Stratten, many lives have been saved because of your lecture.

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Monday
Jun282010

ITSM Weekly The Podcast (Week 21)

Empire Building, Love Children, Soylent Green, and Thoughtless Leadership

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Wednesday
Jun232010

6th Annual Pink Elephant Latin America Conference

What an amazing CULTURAL shift from ITIL / ITSM of the United States. Thank you Pinkers for a great trip and new friends I will not soon forget!

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by Chris Dancy