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Thursday
Dec262013

Mindful Cyborgs - Episode 17 - Spirit Animals and Defrag Wrap-up pt 1

HOSTS: Chris Dancy Klint Finley Alex William GUEST: Lorenda Brandon

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Monday
Dec232013

Reflections, Forecast and Farewell - ITSM AP EPISODE 41

The farewell show, with a very special guest...

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Thursday
Dec192013

ITSMF Denmark - ITSM Weekly The Podcast Top of the World Episode 18

Daniel and Michael discus the themes and speakers at the 2013 itSMF Denmark conference - recorded at the conference

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Tuesday
Dec172013

Define your capabilities - ITSM Weekly Podcast Top of the World Episode 17

Michael Imhoff Nielsen joins Aale and Daniel for a discussion about the importance and challenges of defining your service and your capabilities

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Monday
Dec162013

DevOps & ITSM: Two Sides Of The Same Coin - Practitioner Radio Episode 52

Troy and Chris discus how, and why it's necessary, to bring the two components of DevOps together and how this fits in to ITSM

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Monday
Dec092013

Mindful Cyborgs - Episode 16 - Data Hacking with Fanatics and the API Coming Out Party

GUEST: Kin Lane technology professional and API Evangalist

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Sunday
Dec082013

Dreamforce 2013 - The Keynote Video

There are more than 1.7 billion mobile devices in the world -- and in 2013 for the first time, smartphones outsold feature phones. The mobile revolution is having a transformational impact on customer service. Join us to see a visionary picture of the future of connected service with BMC's Chris Dancy, better known as @ServiceSphere on Twitter, and see salesforce.com's vision of the future of mobile customer service, where you'll learn how to make every service moment count for your company.

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Thursday
Dec052013

Explaining My Quantified Self or Coming out of my Data Closet at Cyborg Camp

My so called "Quantified Self"

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Tuesday
Dec032013

Service Management for the Business - ITSM AP Episode 40

The hosts chat with Nanyi Gong, ICT Manager at Laidlaw College about his experience of working with the wider organisation to get real results from implementing the right ITSM practices.

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Thursday
Nov282013

Geeking Out On CMDB Object Models - Practitioner Radio Episode 51

Chris and Troy delve into all things CMDB

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Monday
Nov252013

Mindful Cyborgs - Episode 15 - Industrial Entropy and the Turks! The Turks! The Mechanical Turks!

Episode 15 - Industrial Entropy and the Turks! The Turks! The Mechanical Turks! HOSTS: Chris Dancy and Klint Finley GUEST: Chris Devore

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Thursday
Nov212013

Creativity, Innovation and ITSM – ITSM Weekly Podcast Episodes 119 and 120

The gang gets together in a two part series to talk about creativity and innovation and how it relates (or doesn't relate?) to ITSM.

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Thursday
Nov142013

The Ins and Outs of Process Assessments - Practitioner Radio Episode 50 

Practitioner Radio Episode 50 – The Ins and Outs of Process Assessments

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Tuesday
Nov122013

16 years old and a English Sousveillance Genius is Awoken

Allow me to introduce the term sousveillance (the prefix sur- meaning over, sous- meaning in), the act of recording what you do personally and storing the information yourself.

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Friday
Nov082013

Mindful Cyborgs - Episode 14 - Attentionalism, Netocracy, and the All-Consuming Flame of To(day)morrow

Episode 14 - Attentionalism, Netocracy, and the All-Consuming Flame of To(day)morrow HOSTS: Chris Dancy and Klint Finley GUEST: Alexander Barr, Internet Sociologist and Philosopher twitter facebook wiki

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Friday
Nov012013

Conferences, Events For The Post-Narrative Age.

Events human and otherwise. The 2014 conference season.

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Friday
Nov012013

Effective IT Governance with COBIT 5 - Practitioner Radio Episode 49 

Chris and Troy discuss COBIT 5 for effective IT and Enterprise Business Governance

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Thursday
Oct312013

2014 Trends and Keynotes - The Christory Topics

The annual review of what I feel is important for conferences keynotes in the coming year.

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Thursday
Oct312013

SMCongress - The ITSM Weekly Podcast Rest of the World Exclusive - ITSMROWP Episode 63

The UK team sits down and interviews Charles from itSMF USA about SMCongress

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Tuesday
Oct292013

The Value of Training - ITSMAP Episode 39

The team talk about the benefits of formal training for ITSM people and discuss recent and upcoming industry conferences and events

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by Chris Dancy