Klint and Alex talk CES and more
Barclay and Pat take a look back over their time as hosts on the UK ITSM Weekly podcast
Connected Culture and Oblique Strategies - Episode 1 - Social What? and the Fine Line Between Socks and Slippers
The inaugural episode of the sparkly new HOA / podcast!
Mindful Cyborgs - Episode 21 - Orienting Pop Culture Magic: Mindfulness GPS and the Maps of Indeterminate Destiny
GUEST: Bill Whitcomb and Taylor Ellwood talk about their newly released Book of Good Practices.
Daniel and Aale are joined by a very special guest for the farewell show...
Mindful Cyborg's first year comes to an end! Join Monkey, Spider, and Cheetah for a recap and a look forward.
Recorded at the 10th itSMF Finland Conference Top Ten. Aale Roos with special guests Roman Jouravlev, Kaimar Karu, Tommi Eklund and Riitta Raesmaa
Episode 17 - Chicken and Fries, 2 APIs: Defrag Wrap-up pt 2 HOSTS: Chris Dancy Klint Finley Alex William GUEST: Lorenda Brandon
Daniel and Michael discus the themes and speakers at the 2013 itSMF Denmark conference - recorded at the conference
Michael Imhoff Nielsen joins Aale and Daniel for a discussion about the importance and challenges of defining your service and your capabilities
Troy and Chris discus how, and why it's necessary, to bring the two components of DevOps together and how this fits in to ITSM
There are more than 1.7 billion mobile devices in the world -- and in 2013 for the first time, smartphones outsold feature phones. The mobile revolution is having a transformational impact on customer service. Join us to see a visionary picture of the future of connected service with BMC's Chris Dancy, better known as @ServiceSphere on Twitter, and see salesforce.com's vision of the future of mobile customer service, where you'll learn how to make every service moment count for your company.
The hosts chat with Nanyi Gong, ICT Manager at Laidlaw College about his experience of working with the wider organisation to get real results from implementing the right ITSM practices.