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Tuesday
Oct152013

Data equanimity

You can have a relationship with information, you can't have a relationship with a device.

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Monday
Oct142013

Mindful Cyborgs - Episode 12 - Power and Privilege in the New Working Order

Mindful Cyborgs - Episode 12 - Guest Shanley Kane.

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Monday
Sep302013

Mindful Cyborgs - Episode 11 - Dark Night of The Cyborg Soul

Mindful Cyborgs - Episode 11 - Dark Night of The Cyborg Soul

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Monday
Sep302013

Deadlines, downtime and diets - ITSMAP Episode 38

Welcome to the variety show where ramblings and being let loose in a lolly shop of ITSM could be overwhelming. We’re overheating, flogging our staff and being generally argumentative about downtime, metrics and going on an ITSM Diet.

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Friday
Sep132013

Mindful Cyborgs - Episode 10 - Enduringly connected to the creator, Entangled Technology, and the Detox Fetish. 

Mindful Cyborgs - Episode 10 - Part 2 - Digital Detox Fetish, gutenpocalypse, and the kindness of entangled technology.

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Monday
Sep092013

DIGGING THE DIRT -ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 16

How do you manage expectations and towards whom?

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Monday
Sep092013

Knowledge, Documentation, and UI - ITSM Weekly Podcast Episode 118

New US host Farah Remtulla joins Mark and Matt to talk about documentation for ITSM plus some industry news

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Friday
Sep062013

Communication, simulation and change - ITSM Weekly Podcast Episode 117

Ken Gonzalez joins Mark and Matt to talk about his new role at G2G3, use of simulations in improvement and change programs in general and the importance of communication and engagement

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Friday
Sep062013

Planning a Roadmap - Practitioner Radio Episode 48

Chris and Troy are joined by Jack Probst to talk about planning for and starting to create a Roadmap for any kind of change or improvement journey

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Friday
Sep062013

Have you heard? There's gonna be a Think Tank! ITSMROWP Episode 62

Pat, James and Barclay talk about Axelos, upcoming events, procurement and more

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Wednesday
Aug282013

Mindful Cyborgs - Episode 9 - Data Exhibitionist, Open Sourced Contemplative Computing & Follower Bankruptcy 

Mindful Cyborgs - Episode 9 - Data Exhibitionist, Open Sourced Contemplative Computing & Follower Bankruptcy

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Monday
Aug262013

Who knows Service Integration -ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 15

Service integration is not only supplier management. News Elks is shot in this episode

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Thursday
Aug222013

The future of ITSM and ITIL - ITSM Weekly the Podcast Episode 116

Toby Moore joins the hosts from UK to give his perspective as part of a new generation of ITSM workers

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Tuesday
Aug202013

What It Takes To DO Service Desk - Practitioner Radio Episode 47

Gary Case joins Chris and Troy to discuss what they'd put in a 'Service Desk 101' guide

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Friday
Aug162013

The Human Practitioner Customer - binomial nomenclature for the knowledge worker.

TL:DR stop calling yourself a practitioner who works with customers.

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Thursday
Aug152013

Axelos all areas - ITSMAP Episode 37

Talking with guest Peter Hepworth, CEO of the Joint Venture – AXELOS – formed to promote the Best Management Practice including ITIL and PRINCE2.

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Wednesday
Aug142013

Comunidad ITSM de habla hispana Episode 4- La gestión del Conocimiento para las organizaciones y las Direcciones Tecnológicas

La gestión del Conocimiento para las organizaciones y las Direcciones Tecnológicas

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Tuesday
Aug132013

Live from itSMF Australia LEADIT 2013 - ITSMAP Episode 36

Podcast recorded live from the itsmf Australia conference Leadit13 with guest appearances from some of the speakers and delegates

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Friday
Aug092013

Mindful Cyborgs - Episode 8 - Backlit parallax enlightenment via monastic notification, the evolution of the Buddhist Geek?

You're the mayor of this Sangh! Backlit parallax enlightenment via monastic notification, the evolution of the Buddhist Geek?

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Wednesday
Aug072013

Reversey! Maturity levels for Big Data - Practitioner Radio Episode 46

Chris and Troy swap usual roles to discuss big and little data and Chris suggests what a maturity level model might look like

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by Chris Dancy