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Thursday
Mar072013

SXSW 2013 VINE

SXSW, South by Southwest

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Thursday
Mar072013

The Real World of Change and Release Management - ITSM Weekly Antipodean Podcast Episode 29

Special guest Rebecca Wilson talks about her Change and Release Management journey.

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Wednesday
Mar062013

The Quantified Enterprise - ITSM Weekly Podcast Episode 105

The first show with Mark Kawasaki hosting - Chris appears as a guest. Talking about Quantified Enterprise, paying attention, the future of interacting with devices and self-awareness.

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Thursday
Feb282013

Live from Pink13: Service Orchestration - Practitioner Radio Episode 39

Recorded in front on a live studio audience at Pink13 in Las Vegas

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Tuesday
Feb262013

How to build and run a concierge bar - Getting face to face in #ITSM

Evolution of the help desk or paradigm shift? Join David Cannon, Chris Rixon and I as we talk about creating a concierge bar for your IT Service Desk.

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Tuesday
Feb262013

Live from Pink13 ITSMWeekly (from Rest of The World edition Episode 52)

This podcast was recorded at Pink13 with a mix of hosts and guests from US and UK

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Tuesday
Feb262013

Live from Pink13 ITSMROWP Episode 52

This show was recorded at Pink13 and includes guest appearances from Mark Kawasaki, Charles Araujo, Ian Aitchison and ITSM Weekly's own Chris Dancy

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Sunday
Feb242013

Deus ex machina - Pink Elephant 2013

Innovation happens when you do things that speed information. Inovation is not a tool, but a state of mind.

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Sunday
Feb242013

Six Seconds in the World of Tech

Peek on the world of Tech

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Friday
Feb222013

First TechCrunch, now Wired, ITSM is evolving. 

An unexamined life is not worth living. -Socrate

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Wednesday
Feb202013

Service Integration - ITSMROWP Episode 51

Recorded at the TCS Service Integration event, with special guest Stuart Rance

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Saturday
Feb162013

Love me long time - ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 10

Agreements are hard to create, understand and fulfill

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Thursday
Feb142013

Pink Elephant 2013 - The Digital Experience

Three presentations, digital evernote collaboration and real time twitter archive....oh and some surprises.

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Thursday
Feb142013

Cyborgs at the Service Desk - ITSM Weekly the podcast Episode 104

How do IT professionals work with enhanced humans? What do enhanced augmented humans do to our eco system for support? Ted speaker, Wired author Amber Case @caseorganic on Twitter joins ITSM Weekly to talk about the world we live in now.

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Friday
Feb082013

24 Minutes To Save The Enterprise, the Video Chat With Alex Williams of TechCrunch

Hanging out with Alex Williams of TechCrunch to talk about what the world of work, isn't? Passwords, the luminosity for GenX

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Friday
Feb012013

ITSM TV with Barclay Rae

Getting to chat with Barclay Rae regarding trends and predictions for the second year in a row.

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Tuesday
Jan292013

The Perilous Ride - Culture & Organisational Change Management ITSM Weekly Antipodean Podcast Episode 28

Humanity & Culture suggested by Chris Dancy as a topic, has the team waxing passionately on OCM. It's not new so the team discusses why IT & ITSM seem to ignore it so well.

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Monday
Jan282013

Pink13 preview show - Practitioner Radio Episode 38

Chris and Troy talk to George Spalding of Pink Elephant about changes in conferences and delegates he's seen in the last few years and what's in store at Pink13 in Vegas in February.

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Saturday
Jan262013

Globalization, Next Gen Service Management - The BisL video interview

The Focus on Demand conference allowed me to sit down with APGM and talk about technology and continual service improvment

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Friday
Jan252013

More from the ITSM12 show floor - ITSMROWP Episode 49 Part II

Part II of ITSMROWP's coverage of the ITSM12 show.

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by Chris Dancy