This is why we can't have nice things
Special guest Rebecca Wilson talks about her Change and Release Management journey.
The first show with Mark Kawasaki hosting - Chris appears as a guest. Talking about Quantified Enterprise, paying attention, the future of interacting with devices and self-awareness.
Recorded in front on a live studio audience at Pink13 in Las Vegas
Evolution of the help desk or paradigm shift? Join David Cannon, Chris Rixon and I as we talk about creating a concierge bar for your IT Service Desk.
This podcast was recorded at Pink13 with a mix of hosts and guests from US and UK
This show was recorded at Pink13 and includes guest appearances from Mark Kawasaki, Charles Araujo, Ian Aitchison and ITSM Weekly's own Chris Dancy
Recorded at the TCS Service Integration event, with special guest Stuart Rance
Agreements are hard to create, understand and fulfill
Three presentations, digital evernote collaboration and real time twitter archive....oh and some surprises.
How do IT professionals work with enhanced humans? What do enhanced augmented humans do to our eco system for support? Ted speaker, Wired author Amber Case @caseorganic on Twitter joins ITSM Weekly to talk about the world we live in now.
Hanging out with Alex Williams of TechCrunch to talk about what the world of work, isn't? Passwords, the luminosity for GenX
Getting to chat with Barclay Rae regarding trends and predictions for the second year in a row.
The Perilous Ride - Culture & Organisational Change Management ITSM Weekly Antipodean Podcast Episode 28
Humanity & Culture suggested by Chris Dancy as a topic, has the team waxing passionately on OCM. It's not new so the team discusses why IT & ITSM seem to ignore it so well.
Chris and Troy talk to George Spalding of Pink Elephant about changes in conferences and delegates he's seen in the last few years and what's in store at Pink13 in Vegas in February.
The Focus on Demand conference allowed me to sit down with APGM and talk about technology and continual service improvment