This show was recorded at Pink13 and includes guest appearances from Mark Kawasaki, Charles Araujo, Ian Aitchison and ITSM Weekly's own Chris Dancy
This is why we can't have nice things
Recorded at the TCS Service Integration event, with special guest Stuart Rance
Agreements are hard to create, understand and fulfill
Three presentations, digital evernote collaboration and real time twitter archive....oh and some surprises.
How do IT professionals work with enhanced humans? What do enhanced augmented humans do to our eco system for support? Ted speaker, Wired author Amber Case @caseorganic on Twitter joins ITSM Weekly to talk about the world we live in now.
Hanging out with Alex Williams of TechCrunch to talk about what the world of work, isn't? Passwords, the luminosity for GenX
Getting to chat with Barclay Rae regarding trends and predictions for the second year in a row.
The Perilous Ride - Culture & Organisational Change Management ITSM Weekly Antipodean Podcast Episode 28
Humanity & Culture suggested by Chris Dancy as a topic, has the team waxing passionately on OCM. It's not new so the team discusses why IT & ITSM seem to ignore it so well.
Chris and Troy talk to George Spalding of Pink Elephant about changes in conferences and delegates he's seen in the last few years and what's in store at Pink13 in Vegas in February.
The Focus on Demand conference allowed me to sit down with APGM and talk about technology and continual service improvment
20 minutes with Clint Boulton from the Wall Street Journal talking about the role of IT and CIO as they relate to consumerization.
What the team are expecting from the industry in 2013, plus conferences and events including TFT13 and Pink13
Is BYOD a problem in your organization? Meet Mike Merrill, the world's first publicly traded person. For more information check out http://www.kmikeym.com/
Guest Jack Probst talks us through service pipeline management and IT as a Factory
After a healthy look back at a year in ITSM and IT Management, that every CIO, marketing professional and knowledge worker, should print out, and memorize, now we look forward.
For weeks I have been digesting, contemplating and reviewing 2012 in my head, online and deep in my soul. Finally, two full weeks into the new year, I'm ready to give my review of the year in ITSM , IT Management and Enterprise Software.