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Wednesday
May012013

Unicorns, Horses and the Rise of DevOps - ITSM Weekly Antipodean Podcast Episode 31

Rob and Tristan talk to Gene Kim about his book "The Phoenix Project" and the rise of DevOps.

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Monday
Apr292013

The Evolution and Children of Service Level Management - Practitioner Radio Episode 41

A delve in to the history and changing role of Service Level Management and its progeny

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Thursday
Apr252013

Mindful Cyborgs - Episode 1 - Data Exhaust, Dating with glass and Fractalnoia 

Episode 1- Data Exhaust, Dating with glass and Fractalnoia Mindful Cyborgs - Contemplative living in the age of quantification, augmentation and acceleration, with your hosts Chris Dancy and Klint Finley.

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Monday
Apr222013

#SITS13 The Digital Conference Archive

SITS13 – The Service Desk & IT Support Show, returns to London’s Earls Court on Tuesday and Wednesday next week!

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Monday
Apr222013

Has ITSM lost its mojo? ITSMPROW Episode 54 part 2

Following on from part 1 with James and Barclay

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Tuesday
Apr162013

O Brother, where art thou? ITSM Weekly Podcast Episode 108

In the absence of regular US host Matt Beran, his brother Nate is this episode's guest. Hear about his experiences as a Network Engineer who blogs and participates on social media and why he does what he does.

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Friday
Apr122013

#HDIConf13 The Digital Experience

Can't be at the conference? Automation and social media help bring it to you!

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Friday
Apr122013

Has ITSM lost its mojo? ITSMPROW Ep 54 part 1

Barclay and James discuss the current state of the ITSM industry and the culture change many are facing

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Thursday
Apr112013

Quantified Self - The Quantified Existence and the future of Work

Collect, Reflect, Protect.

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Wednesday
Apr102013

Give me questions, not answers

This paper contains 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves. Ignore more than 600 years of wisdom at your peril! This paper contains 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves.Ignore more than 600 years of wisdom at your peril!.

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Thursday
Apr042013

Using Agile SCRUM for ITSM projects Practitioner Radio Episode 40

Chris and Troy discuss the applications and benefits of using Scrum methodology for ITSM projects

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Wednesday
Apr032013

#TFT13 - First speakers announced

The first speakers are announced for #TFT13

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Tuesday
Apr022013

Hi-tech solutions, human passions - ITSM Weekly Podcast Episode 107

Special guest Jay Leader, CIO of Rapid7, talks about the challenges and motivations behind working for hi-tech start-ups and developing the latest security solutions

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Monday
Apr012013

Tug of War: Service & Project Management & Life as an ATO - ITSM Weekly Antipodean Podcast Episode 30

Special Guest Scott Spence chats with the team about the what, how and why of Project Management, its relationship with Service Management and the life of an ATO with all its tribulations.

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Tuesday
Mar262013

SITS13 Preview Show - ITSMROWP Episode 53

The UK hosts discuss the upcoming SITS13 Service Desk show with guest Jeff Brooks of Gartner Research who is running panel discussions and delivering two keynotes at the show.

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Thursday
Mar212013

TFT13, The Debut, The Community, The Conference

1. Watch live on youtube via this link from 9am GMT on 18th June 2013

2. Get the presentations sent direct to your Kindle or Evernote after the event

3. Attend SDI13 the Service Desk Institute's annual conference. Virtual and physical events converge as two SDI13 keynotes broadcast live as part of TFT13

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Wednesday
Mar202013

Students, learning and IT - ITSMWP Episode106

Speaking to two Emory University students about the role of technology and devices in Higher Education today

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Tuesday
Mar192013

Designing and Transforming IT Organizations -ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 11

The podcast crew do an interview with Job ten hagen about organisational change

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Friday
Mar152013

Contextual Webinar Content?

It's not personal, it's data.

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Tuesday
Mar122013

Contextual Service Management - the Quantified Enterprise

What comes after digital literacy and the death of cultural telework? A mindful quantified enterprise.

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by Chris Dancy