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Monday
May132013

Automating the Future - ITSM Weekly the Podcast, Episode 110

Special guest Wade Foster talks about automation and how his company Zapier are using public APIs to provide integrations between many different tools and sites

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Friday
May102013

Becoming a Change Agent - Practitioner Radio Episode 42

Rae Garrett joins Chris and Troy to talk about how to initiate change within your organisation

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Wednesday
May082013

Mindful Cyborgs - Episode 2 - Quantified Show, IRL Fetish and Big Dada

Episode 2- Quantified Show, IRL Fetish and Big Dada Mindful Cyborgs - Contemplative living in the age of quantification, augmentation and acceleration, with your hosts Chris Dancy and Klint Finley.

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Wednesday
May082013

ROUND ROOM, LIVE FROM ITSMF SWEDEN - ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 12

Recording live from the itSMF sweden spring conference

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Tuesday
May072013

Mentoring and ITSM - ITSMPROW Episode 55

Recorded live at SITS13 with an array of guests including show speakers, ITSM apprentices, mentors and mentees.

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Thursday
May022013

The Information Revolution ITSM Weekly The Podcast Episode 109

Special guest David Cannon gives his views on ITIL, IT as a business and what he sees as the information revolution, plus talks about his move from BMC to Forrester

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Wednesday
May012013

Unicorns, Horses and the Rise of DevOps - ITSM Weekly Antipodean Podcast Episode 31

Rob and Tristan talk to Gene Kim about his book "The Phoenix Project" and the rise of DevOps.

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Monday
Apr292013

The Evolution and Children of Service Level Management - Practitioner Radio Episode 41

A delve in to the history and changing role of Service Level Management and its progeny

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Thursday
Apr252013

Mindful Cyborgs - Episode 1 - Data Exhaust, Dating with glass and Fractalnoia 

Episode 1- Data Exhaust, Dating with glass and Fractalnoia Mindful Cyborgs - Contemplative living in the age of quantification, augmentation and acceleration, with your hosts Chris Dancy and Klint Finley.

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Monday
Apr222013

#SITS13 The Digital Conference Archive

SITS13 – The Service Desk & IT Support Show, returns to London’s Earls Court on Tuesday and Wednesday next week!

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Monday
Apr222013

Has ITSM lost its mojo? ITSMPROW Episode 54 part 2

Following on from part 1 with James and Barclay

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Tuesday
Apr162013

O Brother, where art thou? ITSM Weekly Podcast Episode 108

In the absence of regular US host Matt Beran, his brother Nate is this episode's guest. Hear about his experiences as a Network Engineer who blogs and participates on social media and why he does what he does.

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Friday
Apr122013

#HDIConf13 The Digital Experience

Can't be at the conference? Automation and social media help bring it to you!

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Friday
Apr122013

Has ITSM lost its mojo? ITSMPROW Ep 54 part 1

Barclay and James discuss the current state of the ITSM industry and the culture change many are facing

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Thursday
Apr112013

Quantified Self - The Quantified Existence and the future of Work

Collect, Reflect, Protect.

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Wednesday
Apr102013

Give me questions, not answers

This paper contains 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves. Ignore more than 600 years of wisdom at your peril! This paper contains 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves.Ignore more than 600 years of wisdom at your peril!.

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Thursday
Apr042013

Using Agile SCRUM for ITSM projects Practitioner Radio Episode 40

Chris and Troy discuss the applications and benefits of using Scrum methodology for ITSM projects

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Wednesday
Apr032013

#TFT13 - First speakers announced

The first speakers are announced for #TFT13

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Tuesday
Apr022013

Hi-tech solutions, human passions - ITSM Weekly Podcast Episode 107

Special guest Jay Leader, CIO of Rapid7, talks about the challenges and motivations behind working for hi-tech start-ups and developing the latest security solutions

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Monday
Apr012013

Tug of War: Service & Project Management & Life as an ATO - ITSM Weekly Antipodean Podcast Episode 30

Special Guest Scott Spence chats with the team about the what, how and why of Project Management, its relationship with Service Management and the life of an ATO with all its tribulations.

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by Chris Dancy