<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.9.2 (http://www.squarespace.com/) on Wed, 10 Mar 2010 05:32:20 GMT--><rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:rss="http://purl.org/rss/1.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:cc="http://web.resource.org/cc/"><rss:channel rdf:about="http://www.servicesphere.com/blog/"><rss:title>ITSM Weekly The Podcast</rss:title><rss:link>http://www.servicesphere.com/blog/</rss:link><rss:description>Rants and News from ITSM</rss:description><dc:language>en-US</dc:language><dc:date>2010-03-10T05:32:20Z</dc:date><admin:generatorAgent rdf:resource="http://www.squarespace.com/">Squarespace Site Server v5.9.2 (http://www.squarespace.com/)</admin:generatorAgent><rss:items><rdf:Seq><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/3/8/itsm-membership-dollars-part-ii-isaca.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/3/6/itsm-weekly-the-podcast-week-5.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/3/6/kevin-rose-haiti.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/3/6/giving-it-back-part-ii.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/2/28/itsm-weekly-the-podcast-week-4.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/2/22/this-week-in-service-management.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/2/20/itsm-weekly-the-podcast-week-3.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/2/20/certifiable-the-business-of-itil.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/2/20/winner-announced.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2010/2/18/give-it-back.html"/></rdf:Seq></rss:items></rss:channel><rss:item rdf:about="http://www.servicesphere.com/blog/2010/3/8/itsm-membership-dollars-part-ii-isaca.html"><rss:title>ITSM Membership Dollars - Part II ISACA</rss:title><rss:link>http://www.servicesphere.com/blog/2010/3/8/itsm-membership-dollars-part-ii-isaca.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-03-09T04:46:57Z</dc:date><dc:subject>ISACA ITSM RANT ServiceSphere TV</dc:subject><content:encoded><![CDATA[I am always amazed at the gap between how my membership dollars are spent with different organizations. Today I got my 2010 ISACA kit. If you are in IT Support, work on a service desk or a help desk, enjoy our lovely world of ITSM and ITIL then this video on your dollars is for YOU!!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/3/6/itsm-weekly-the-podcast-week-5.html"><rss:title>ITSM Weekly The Podcast (Week 5)</rss:title><rss:link>http://www.servicesphere.com/blog/2010/3/6/itsm-weekly-the-podcast-week-5.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-03-07T01:41:04Z</dc:date><dc:subject>Podcast</dc:subject><content:encoded><![CDATA[What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/3/6/kevin-rose-haiti.html"><rss:title>Kevin Rose &amp; Haiti</rss:title><rss:link>http://www.servicesphere.com/blog/2010/3/6/kevin-rose-haiti.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-03-07T00:50:16Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[Kevin Rose and the Social Media Closet]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/3/6/giving-it-back-part-ii.html"><rss:title>Giving IT back, Part II</rss:title><rss:link>http://www.servicesphere.com/blog/2010/3/6/giving-it-back-part-ii.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-03-06T17:54:05Z</dc:date><dc:subject>HDI IMHO ServiceSphere Gives Back Social Media</dc:subject><content:encoded><![CDATA[Two stories of helping the IT support community.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/2/28/itsm-weekly-the-podcast-week-4.html"><rss:title>ITSM Weekly The Podcast (Week 4)</rss:title><rss:link>http://www.servicesphere.com/blog/2010/2/28/itsm-weekly-the-podcast-week-4.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-02-28T21:46:04Z</dc:date><dc:subject>Podcast</dc:subject><content:encoded><![CDATA[What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/2/22/this-week-in-service-management.html"><rss:title>This Week In Service Management</rss:title><rss:link>http://www.servicesphere.com/blog/2010/2/22/this-week-in-service-management.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-02-22T21:26:04Z</dc:date><dc:subject>ITIL ITSM Social Media TWISM</dc:subject><content:encoded><![CDATA[The best links and comments from Twitter LAST week!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/2/20/itsm-weekly-the-podcast-week-3.html"><rss:title>ITSM Weekly The Podcast (Week 3)</rss:title><rss:link>http://www.servicesphere.com/blog/2010/2/20/itsm-weekly-the-podcast-week-3.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-02-21T03:41:36Z</dc:date><dc:subject>ITIL ITSM Podcast</dc:subject><content:encoded><![CDATA[What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/2/20/certifiable-the-business-of-itil.html"><rss:title>Certifiable! The Business Of ITIL</rss:title><rss:link>http://www.servicesphere.com/blog/2010/2/20/certifiable-the-business-of-itil.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-02-21T02:48:02Z</dc:date><dc:subject>ITIL ITSM ServiceSphere TV</dc:subject><content:encoded><![CDATA[ITIL certified practitioners, ITIL certified software, The OGC, APM the list goes on and on.  In "The Wizard of OZ", Dorothy found out that the "wizard" was not who she thought it was]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/2/20/winner-announced.html"><rss:title>Winner Announced</rss:title><rss:link>http://www.servicesphere.com/blog/2010/2/20/winner-announced.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-02-21T02:43:32Z</dc:date><dc:subject>Conference Specops has announced a winner. Here are the details! Vendor Announcement Webinar</dc:subject><content:encoded><![CDATA[From our webinar last month, Specops has announced a winner.  Here are the details!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2010/2/18/give-it-back.html"><rss:title>Give “IT” back!</rss:title><rss:link>http://www.servicesphere.com/blog/2010/2/18/give-it-back.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2010-02-19T01:43:05Z</dc:date><dc:subject>IMHO ITIL ITSM ServiceSphere Gives Back Social Media</dc:subject><content:encoded><![CDATA[On Tuesday an out of work Service Desk Manager reached out to me via Twitter.  He was very honest with his situation and asked if I could help.]]></content:encoded></rss:item></rdf:RDF>