<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Sat, 11 Feb 2012 09:07:15 GMT--><rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:rss="http://purl.org/rss/1.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:cc="http://web.resource.org/cc/"><rss:channel rdf:about="http://www.servicesphere.com/blog/"><rss:title>ITSM Weekly The Podcast</rss:title><rss:link>http://www.servicesphere.com/blog/</rss:link><rss:description>Rants and News from ITSM</rss:description><dc:language>en-US</dc:language><dc:date>2012-02-11T09:07:15Z</dc:date><admin:generatorAgent rdf:resource="http://www.squarespace.com/">Squarespace Site Server v5.11.81 (http://www.squarespace.com/)</admin:generatorAgent><rss:items><rdf:Seq><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/2/9/service-intelligence-gorilla-style-itsm-itsm-weekly-the-podc.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/2/9/social-it-social-itsm-wtf.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/2/7/culture-itsm-transformation-projects-practitioner-radio-epis.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/2/7/the-poodle-bites-back-the-social-it-show-itsmwp-rest-of-the.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/29/swim-swam-swami-itsm-weekly-antipodean-podcast-episode-14.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/26/mobility-cloud-and-the-coming-singularity.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/25/an-elephant-kola-unicorn-gartner-analyst-walk-in-a-bar.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/24/this-is-your-digital-life.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/22/the-person-working-next-to-you-is-an-idiot-itsm-weekly-the-p.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/22/back2itsm-edition-itsmwp-rest-of-the-world-edition-episode-2.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/16/process-adoption-practitioner-radio-episode-20.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/16/you-can-be-frustrated-or-you-can-be-fascinated-taylor-made-s.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/10/the-sound-of-inevitability-for-itsm-software.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/9/im-not-saying-my-opinion-is-better-than-yours-but-i-do-have.html"/><rdf:li rdf:resource="http://www.servicesphere.com/blog/2012/1/8/2012-world-tour-fabulous-as-a-service.html"/></rdf:Seq></rss:items></rss:channel><rss:item rdf:about="http://www.servicesphere.com/blog/2012/2/9/service-intelligence-gorilla-style-itsm-itsm-weekly-the-podc.html"><rss:title>Service Intelligence, Gorilla Style ITSM - ITSM weekly the podcast (EPISODE 81.6)</rss:title><rss:link>http://www.servicesphere.com/blog/2012/2/9/service-intelligence-gorilla-style-itsm-itsm-weekly-the-podc.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-02-09T22:05:19Z</dc:date><dc:subject>Podcast</dc:subject><content:encoded><![CDATA[Sharon Taylor returns to talk about Creating and Driving Service Excellence - An Executive's Guide to IT Service Management and Service Intelligence, Improving Your Bottom Line with the Power of IT Service Management.  This is the kind of show your parents would not allow you to hear.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/2/9/social-it-social-itsm-wtf.html"><rss:title>Social IT? Social ITSM? WTF?</rss:title><rss:link>http://www.servicesphere.com/blog/2012/2/9/social-it-social-itsm-wtf.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-02-09T16:27:04Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[Momma said knock you out.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/2/7/culture-itsm-transformation-projects-practitioner-radio-epis.html"><rss:title>Culture &amp; ITSM Transformation Projects - Practitioner Radio Episode 21</rss:title><rss:link>http://www.servicesphere.com/blog/2012/2/7/culture-itsm-transformation-projects-practitioner-radio-epis.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-02-07T22:01:29Z</dc:date><dc:subject>Practitioner Radio</dc:subject><content:encoded><![CDATA[Remember that culture and behavior are two different things. Behavior can be adjusted in the short term through careful management. Culture will only change after time has passed and the transformation was proven successful. Focus on short term actions on changing behavior - with an goal of long term culture impact.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/2/7/the-poodle-bites-back-the-social-it-show-itsmwp-rest-of-the.html"><rss:title>The poodle bites back, The Social IT Show - ITSMWP Rest Of The World Edition- Episode 30</rss:title><rss:link>http://www.servicesphere.com/blog/2012/2/7/the-poodle-bites-back-the-social-it-show-itsmwp-rest-of-the.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-02-07T18:12:43Z</dc:date><dc:subject>PodcastUK</dc:subject><content:encoded><![CDATA[Olympic planning, The IT Skeptic and Social IT.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/29/swim-swam-swami-itsm-weekly-antipodean-podcast-episode-14.html"><rss:title>Swim, Swam, Swami - ITSM WEEKLY ANTIPODEAN PODCAST EPISODE 14</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/29/swim-swam-swami-itsm-weekly-antipodean-podcast-episode-14.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-30T01:52:00Z</dc:date><dc:subject>ITSMAUNZ</dc:subject><content:encoded><![CDATA[Rob England, The IT Skeptic, IT Swami, Commenter on all things IT Joins the TEAM to forecast 2012.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/26/mobility-cloud-and-the-coming-singularity.html"><rss:title>Mobility Cloud and the Coming Singularity!</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/26/mobility-cloud-and-the-coming-singularity.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-27T01:26:49Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[itSMF San Diego, January 26, 2012
Mobility Cloud and the Coming Singularity
The Presentation]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/25/an-elephant-kola-unicorn-gartner-analyst-walk-in-a-bar.html"><rss:title>An elephant, kola, unicorn &amp; Gartner Analyst walk in a bar.</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/25/an-elephant-kola-unicorn-gartner-analyst-walk-in-a-bar.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-25T23:43:52Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[He is coming with the cloud?]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/24/this-is-your-digital-life.html"><rss:title>This is your digital life</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/24/this-is-your-digital-life.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-25T05:17:00Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[Digital overload]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/22/the-person-working-next-to-you-is-an-idiot-itsm-weekly-the-p.html"><rss:title>The person working next to you is an idiot. - ITSM WEEKLY THE PODCAST (EPISODE 82)</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/22/the-person-working-next-to-you-is-an-idiot-itsm-weekly-the-p.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-22T19:23:44Z</dc:date><dc:subject>Podcast</dc:subject><content:encoded><![CDATA[ITIL, Twitter, StartUps and the Nightmare that is your opinion.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/22/back2itsm-edition-itsmwp-rest-of-the-world-edition-episode-2.html"><rss:title>Back2ITSM Edition - ITSMWP REST OF THE WORLD EDITION- EPISODE 29</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/22/back2itsm-edition-itsmwp-rest-of-the-world-edition-episode-2.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-22T18:16:59Z</dc:date><dc:subject>PodcastUK</dc:subject><content:encoded><![CDATA[John Moore joins the gang to talk about survey results, itSMF and much more.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/16/process-adoption-practitioner-radio-episode-20.html"><rss:title>Process Adoption - PRACTITIONER RADIO EPISODE 20</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/16/process-adoption-practitioner-radio-episode-20.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-16T16:58:07Z</dc:date><dc:subject>Practitioner Radio</dc:subject><content:encoded><![CDATA[When considering ITSM process adoption carefully consider the amount of change your organization can absorb at one time. Most organizations can handle no more than 2-3 parallel ITIL process projects as a maximum]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/16/you-can-be-frustrated-or-you-can-be-fascinated-taylor-made-s.html"><rss:title>You can be frustrated or you can be fascinated Taylor made success - ITSM WEEKLY THE PODCAST (EPISODE 81)</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/16/you-can-be-frustrated-or-you-can-be-fascinated-taylor-made-s.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-16T14:56:19Z</dc:date><dc:subject>Podcast</dc:subject><content:encoded><![CDATA[You can be frustrated or you can be fascinated Taylor made success!]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/10/the-sound-of-inevitability-for-itsm-software.html"><rss:title>The sound of inevitability for ITSM software.</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/10/the-sound-of-inevitability-for-itsm-software.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-10T18:51:12Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[People, you are in IT, for the love of GOD act like it.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/9/im-not-saying-my-opinion-is-better-than-yours-but-i-do-have.html"><rss:title>I’m not saying my opinion is better than yours, but I do have a klout score over 60</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/9/im-not-saying-my-opinion-is-better-than-yours-but-i-do-have.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-09T19:16:13Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[Re-post of article on ITSM Review with updated header notes.]]></content:encoded></rss:item><rss:item rdf:about="http://www.servicesphere.com/blog/2012/1/8/2012-world-tour-fabulous-as-a-service.html"><rss:title>2012 World Tour - Fabulous as a Service</rss:title><rss:link>http://www.servicesphere.com/blog/2012/1/8/2012-world-tour-fabulous-as-a-service.html</rss:link><dc:creator>Chris Dancy</dc:creator><dc:date>2012-01-08T13:18:43Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[If your mind doesn't hurt, you don't care.]]></content:encoded></rss:item></rdf:RDF>
