<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Sat, 19 May 2012 15:16:20 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>ITSM Weekly The Podcast</title><link>http://www.servicesphere.com/blog/</link><description>Rants and News from ITSM, IT, Tech, Startups and E20</description><lastBuildDate>Fri, 18 May 2012 15:59:52 +0000</lastBuildDate><copyright>2012 ServiceSphere</copyright><language>en-US</language><generator>Squarespace Site Server v5.11.81 (http://www.squarespace.com/)</generator><itunes:author>Chris Dancy, Matthew Hooper and Matt Beran</itunes:author><itunes:subtitle>ITSM Weekly The Podcast</itunes:subtitle><itunes:summary>What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!</itunes:summary><itunes:keywords>ITSM,ITIL,Help,Desk,Service,Desk,CIO,HDI,itSMF</itunes:keywords><itunes:owner><itunes:name>ServiceSphere</itunes:name><itunes:email>chris.dancy@servicesphere.com</itunes:email></itunes:owner><itunes:image href="http://www.servicesphere.com/storage/ITSM.jpg"/><itunes:category text="Technology"><itunes:category text="Tech News"/></itunes:category><item><title>Reputation Economy</title><category>Speaking</category><dc:creator>Chris Dancy</dc:creator><pubDate>Tue, 15 May 2012 18:39:02 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/5/15/reputation-economy.html</link><guid isPermaLink="false">329645:3466947:16277706</guid><description><![CDATA[You are JUST a NUMBER.  What happens if you took email and Microsoft Office out of your skillset?]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16277706.xml</wfw:commentRss></item><item><title>What is Social IT?</title><category>RANT</category><category>Resources</category><category>Speaking</category><category>opinion</category><dc:creator>Chris Dancy</dc:creator><pubDate>Thu, 10 May 2012 01:04:53 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/5/9/what-is-social-it.html</link><guid isPermaLink="false">329645:3466947:16201785</guid><description><![CDATA[אָרוֹן הַבְּרִית Social IT.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16201785.xml</wfw:commentRss></item><item><title>Future as a Service, is available NOW!</title><category>Speaking</category><dc:creator>Chris Dancy</dc:creator><pubDate>Wed, 09 May 2012 20:26:42 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/5/9/future-as-a-service-is-available-now.html</link><guid isPermaLink="false">329645:3466947:16199192</guid><description><![CDATA[The power of NOW!]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16199192.xml</wfw:commentRss></item><item><title>Tweet about that! - ITSMWP Rest of the World Edition - Episode 36</title><category>PodcastUK</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Tue, 08 May 2012 11:50:52 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/5/8/tweet-about-that-itsmwp-rest-of-the-world-edition-episode-36.html</link><guid isPermaLink="false">329645:3466947:16173096</guid><description><![CDATA[The ITSMWPROW guys discuss Twitter, COBIT 5, upcoming events, the new Gartner MQ and Don Page's yellow penguin.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-row/ITSM%20ROW%20Episode%2036.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16173096.xml</wfw:commentRss></item><item><title>Jumping through Hoops for IT Services - ITSM weekly the podcast EPISODE 88</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sat, 05 May 2012 22:40:37 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/5/5/jumping-through-hoops-for-it-services-itsm-weekly-the-podcas.html</link><guid isPermaLink="false">329645:3466947:16143880</guid><description><![CDATA[Craig Wilkey joins the Hooper and Beran to talk all things IT Services.  You just have to make it through the first 20 minutes of chris's antics.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsmwp/ITSMWP%20Episode%2088.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16143880.xml</wfw:commentRss></item><item><title>RFPs - The Good, The Bad &amp; The Ugly - ITSM Weekly Antipodean Podcast Episode 17</title><category>ENDURANCEIT</category><category>HDAA</category><category>ITIL</category><category>ITSM</category><category>ITSMAP</category><category>ITSMAUNZ</category><category>ITSMFA</category><category>ITSMFNZ</category><category>LEADIT</category><category>MACANTA</category><category>podcast</category><category>tipu</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Tue, 01 May 2012 13:19:19 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/5/1/rfps-the-good-the-bad-the-ugly-itsm-weekly-antipodean-podcas.html</link><guid isPermaLink="false">329645:3466947:16078320</guid><description><![CDATA[Request for Proposals - or is that Pain? The Good, The Bad & The Ugly! The experience and the process! Some tips and tricks for managing the overload, excessive requirements, realistic scope challenges & the frustration of the money value equation.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-ap/ITSM%20AP%20Episode%2017.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16078320.xml</wfw:commentRss></item><item><title>Communication and Awareness Planning - Practitioner Radio Episode 25</title><category>Practitioner Radio</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sat, 28 Apr 2012 10:07:27 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/28/communication-and-awareness-planning-practitioner-radio-epis.html</link><guid isPermaLink="false">329645:3466947:16040962</guid><description><![CDATA[Troy’s Thunderbolt Tip: Communication and Awareness Planning is an important component of your people change strategy but remember it is only one building block not the full strategy.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/pr/Practitioner%20Radio%20Episode%2025.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-16040962.xml</wfw:commentRss></item><item><title>#SDITS12 Show Day 1 Review - ITSMWP Rest of the World Edition</title><category>PodcastUK</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Wed, 25 Apr 2012 09:11:24 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/25/sdits12-show-day-1-review-itsmwp-rest-of-the-world-edition.html</link><guid isPermaLink="false">329645:3466947:15987430</guid><description><![CDATA[The ITSMwprow team plus special guest Chris Dancy chat about the highs and the lows of the 1st day of #SDITS12... eventually.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-row/ITSM%20ROW%20Episode%2038a.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15987430.xml</wfw:commentRss></item><item><title>Pardon me Roy, Is that the Chat and New News - ITSM weekly the podcast EPISODE 87</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Mon, 23 Apr 2012 05:48:00 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/22/pardon-me-roy-is-that-the-chat-and-new-news-itsm-weekly-the.html</link><guid isPermaLink="false">329645:3466947:15955757</guid><description><![CDATA[Sitting down with Roy Atkinson to talk about HDI, the HDI 2012 conference and the history of the man who is the most visible person globally in the social custserv web.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsmwp/ITSMWP%20Episode%2087.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15955757.xml</wfw:commentRss></item><item><title>Extravaganza, Two continents, Two ITSM Shows, The Social Business Provocateur</title><category>Speaking</category><dc:creator>Chris Dancy</dc:creator><pubDate>Mon, 23 Apr 2012 04:28:55 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/22/extravaganza-two-continents-two-itsm-shows-the-social-busine.html</link><guid isPermaLink="false">329645:3466947:15955307</guid><description><![CDATA[Remember the day you were there when it all happened.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15955307.xml</wfw:commentRss></item><item><title>Silence of the Lambs - the ITSM Conference Landscape</title><category>opinion</category><dc:creator>Chris Dancy</dc:creator><pubDate>Mon, 16 Apr 2012 14:37:08 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/16/silence-of-the-lambs-the-itsm-conference-landscape.html</link><guid isPermaLink="false">329645:3466947:15867062</guid><description><![CDATA[There must be more to this selection process.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15867062.xml</wfw:commentRss></item><item><title>Countdown to #SDITS12 - ITSMWP Rest of the World Edition - Episode 35</title><category>PodcastUK</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Mon, 16 Apr 2012 08:15:30 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/16/countdown-to-sdits12-itsmwp-rest-of-the-world-edition-episod.html</link><guid isPermaLink="false">329645:3466947:15864426</guid><description><![CDATA[The Podcast team look forward to next weeks Service Desk & IT Support Show in London.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-row/ITSM%20ROW%20Episode%2035.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15864426.xml</wfw:commentRss></item><item><title>Dromedy in the Desert - ITSMWP Rest of the World Edition Episode 34</title><category>PodcastUK</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Thu, 12 Apr 2012 07:52:43 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/12/dromedy-in-the-desert-itsmwp-rest-of-the-world-edition-episo.html</link><guid isPermaLink="false">329645:3466947:15811752</guid><description><![CDATA[The team discusses Stephens visit to Dubai, Barclay's trip to Belgium and The Office.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-row/ITSM%20ROW%20Episode%2034.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15811752.xml</wfw:commentRss></item><item><title>Who's that Lady, Madame Chairperson itSMF - ITSM weekly the podcast EPISODE 86</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Thu, 05 Apr 2012 20:58:24 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/5/whos-that-lady-madame-chairperson-itsmf-itsm-weekly-the-podc.html</link><guid isPermaLink="false">329645:3466947:15736877</guid><description><![CDATA[Finally a chance to catch up with Marianna Billington, newly elected itSMF international chairperson.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsmwp/ITSMWP%20Episode%2086.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15736877.xml</wfw:commentRss></item><item><title>Problem &amp; Availability Management - The Conjoined Twins - Practitioner Radio Episode 24</title><category>Practitioner Radio</category><dc:creator>Chris Dancy</dc:creator><pubDate>Thu, 05 Apr 2012 17:36:53 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/5/problem-availability-management-the-conjoined-twins-practiti.html</link><guid isPermaLink="false">329645:3466947:15734587</guid><description><![CDATA[When making decisions about Process Ownership consider paring Problem and Availability Management as a very strong combination.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/pr/Practitioner%20Radio%20Episode%2024.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15734587.xml</wfw:commentRss></item><item><title>Drinking from the Fire Hose! - ITSM Weekly Antipodean Podcast Episode 16</title><category>ITSMAUNZ</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Mon, 02 Apr 2012 13:02:19 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/4/2/drinking-from-the-fire-hose-itsm-weekly-antipodean-podcast-e.html</link><guid isPermaLink="false">329645:3466947:15691500</guid><description><![CDATA[The team discusses HOT Sources of Information and how to drink from the Fire Hose including recommended books, social media forums like back2itsm and keeping the streams simplified.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-ap/ITSM%20AP%20Episode%2016.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15691500.xml</wfw:commentRss></item><item><title>Planning for the Olympics and Next Gen IT - ITSMWP Rest of the World Episode 33</title><category>PodcastUK</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Thu, 29 Mar 2012 19:00:50 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/29/planning-for-the-olympics-and-next-gen-it-itsmwp-rest-of-the.html</link><guid isPermaLink="false">329645:3466947:15643375</guid><description><![CDATA[In this week's podcast, the ITSMWPROW team (eventually) talk to special guest John Racowski about planning for the Olympics, as well as discussing John's fervent idolisation of Stephen Mann.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-row/ITSM%20ROW%20Episode%2033.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15643375.xml</wfw:commentRss></item><item><title>Sign up for THIS! Shark Lasers!</title><category>RANT</category><dc:creator>Chris Dancy</dc:creator><pubDate>Fri, 23 Mar 2012 14:24:20 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/23/sign-up-for-this-shark-lasers.html</link><guid isPermaLink="false">329645:3466947:15561984</guid><description><![CDATA[As a rule of thumb the more secure a document, lots of required details, the less valuable it is.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15561984.xml</wfw:commentRss></item><item><title>Oh my, We touched a nerve. Salesforce Speaks - ITSM weekly the podcast EPISODE 85</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Tue, 20 Mar 2012 18:16:41 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/20/oh-my-we-touched-a-nerve-salesforce-speaks-itsm-weekly-the-p.html</link><guid isPermaLink="false">329645:3466947:15513262</guid><description><![CDATA[How do you follow up Gartner's re-release of the ITSM magic quadrant focusing on social and mobile?  With a social mobile tool, welcome desk.com to the family.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsmwp/ITSMWP%20Episode%2085.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15513262.xml</wfw:commentRss></item><item><title>itSMF Sweden - Social IT Part 1</title><category>Speaking</category><dc:creator>Chris Dancy</dc:creator><pubDate>Tue, 20 Mar 2012 09:40:21 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/20/itsmf-sweden-social-it-part-1.html</link><guid isPermaLink="false">329645:3466947:15506806</guid><description><![CDATA[One hour 2008-2014 Part one of the evolution of support.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15506806.xml</wfw:commentRss></item><item><title>Knowledge Workers and Big Data</title><category>opinion</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sun, 18 Mar 2012 21:00:32 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/18/knowledge-workers-and-big-data.html</link><guid isPermaLink="false">329645:3466947:15483662</guid><description><![CDATA[It's your digital life, what do you have to show for it.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15483662.xml</wfw:commentRss></item><item><title>Demand Channels - Practitioner Radio Episode 23</title><category>Practitioner Radio</category><dc:creator>Chris Dancy</dc:creator><pubDate>Tue, 13 Mar 2012 12:29:49 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/13/demand-channels-practitioner-radio-episode-23.html</link><guid isPermaLink="false">329645:3466947:15412772</guid><description><![CDATA[Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/pr/Practitioner%20Radio%20Episode%2023.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15412772.xml</wfw:commentRss></item><item><title>Pleasing the Crowds at #Pink12 - ITSMWP Rest of the World Edition - Episode 32</title><category>PodcastUK</category><dc:creator>ITSM Weekly Podcast Rest of the World</dc:creator><pubDate>Fri, 09 Mar 2012 21:44:48 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/9/pleasing-the-crowds-at-pink12-itsmwp-rest-of-the-world-editi.html</link><guid isPermaLink="false">329645:3466947:15368241</guid><description><![CDATA[The Rest of the World crew live the high life in Las Vegas, with cameo performances from of the biggest names in town.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-row/ITSM%20ROW%20Episode%2032.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15368241.xml</wfw:commentRss></item><item><title>Don't Call It A Comeback - The Gartner ITSM Show - ITSM weekly the podcast EPISODE 84</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Thu, 08 Mar 2012 15:47:57 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/8/dont-call-it-a-comeback-the-gartner-itsm-show-itsm-weekly-th.html</link><guid isPermaLink="false">329645:3466947:15350262</guid><description><![CDATA[Why would Gartner retire and then bring back the ITSM Service Desk Magic Quadrant?  They wouldn't and they didn't, listen in.]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsmwp/ITSMWP%20Episode%2084.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15350262.xml</wfw:commentRss></item><item><title>Where can you find a list of ITSM and Help Desk Tools with Over 17K views?</title><category>Resources</category><dc:creator>Chris Dancy</dc:creator><pubDate>Mon, 05 Mar 2012 13:25:15 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/5/where-can-you-find-a-list-of-itsm-and-help-desk-tools-with-o.html</link><guid isPermaLink="false">329645:3466947:15304847</guid><description><![CDATA[Crowdsourcing ITSM Help Desk Service Desk Tools]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15304847.xml</wfw:commentRss></item><item><title>Pink Elephant 2012 LIVE RECORDING - The Service Management Office - Practitioner Radio Episode 22</title><category>Practitioner Radio</category><dc:creator>Chris Dancy</dc:creator><pubDate>Mon, 05 Mar 2012 01:09:15 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/4/pink-elephant-2012-live-recording-the-service-management-off.html</link><guid isPermaLink="false">329645:3466947:15298863</guid><description><![CDATA[Recording live from Las Vegas with Troy at Pink Elephant 2012
Troy’s Thunderbolt Tip: “Most organizations will find that they will eventually have to dedicate full time staff to the process owner role.”]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/pr/Practitioner%20Radio%20Episode%2022.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15298863.xml</wfw:commentRss></item><item><title>Incidents, Problems &amp; Chaos - ITSM WEEKLY ANTIPODEAN PODCAST EPISODE 15</title><category>ITSMAUNZ</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sun, 04 Mar 2012 22:10:14 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/4/incidents-problems-chaos-itsm-weekly-antipodean-podcast-epis.html</link><guid isPermaLink="false">329645:3466947:15295316</guid><description><![CDATA[itSMF New Zealand Conference,  Thinking Dimensions and Back2ITSM]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/itsm-ap/ITSM%20AP%20Episode%2015.mp3" type="audio/mpeg"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15295316.xml</wfw:commentRss></item><item><title>IT Support is all about Location.</title><category>RANT</category><category>opinion</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sat, 03 Mar 2012 03:42:05 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/3/2/it-support-is-all-about-location.html</link><guid isPermaLink="false">329645:3466947:15276686</guid><description><![CDATA[The time to reinvent help desk or get out of IT is upon us.  Knowledge, Assignments, Support and Collaboration are waiting in your hand, and this has nothing to do with SOCIAL MEDIA.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15276686.xml</wfw:commentRss></item><item><title>TrashTag HashTag ITSM FFS</title><category>RANT</category><dc:creator>Chris Dancy</dc:creator><pubDate>Thu, 01 Mar 2012 00:30:53 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/2/29/trashtag-hashtag-itsm-ffs.html</link><guid isPermaLink="false">329645:3466947:15246633</guid><description><![CDATA[I'd like to teach the world to tweet, and no F*#K up.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15246633.xml</wfw:commentRss></item><item><title>In Social Space, No One Can Hear You Scream.</title><category>RANT</category><dc:creator>Chris Dancy</dc:creator><pubDate>Fri, 24 Feb 2012 02:31:28 +0000</pubDate><link>http://www.servicesphere.com/blog/2012/2/23/in-social-space-no-one-can-hear-you-scream.html</link><guid isPermaLink="false">329645:3466947:15164505</guid><description><![CDATA[The time for knowledge, reputation and influence to take their rightful place in the noise of social media and collaborative enterprises.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-15164505.xml</wfw:commentRss></item></channel></rss>
