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<!--Generated by Squarespace Site Server v5.9.2 (http://www.squarespace.com/) on Sun, 14 Mar 2010 07:35:51 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>ITSM Weekly The Podcast</title><link>http://www.servicesphere.com/blog/</link><description>Rants and News from ITSM</description><lastBuildDate>Sun, 14 Mar 2010 03:27:02 +0000</lastBuildDate><copyright>2010 ServiceSphere</copyright><language>en-US</language><generator>Squarespace Site Server v5.9.2 (http://www.squarespace.com/)</generator><itunes:author>Chris Dancy, Matthew Hooper and Matt Beran</itunes:author><itunes:subtitle>ITSM Weekly The Podcast</itunes:subtitle><itunes:summary>What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!</itunes:summary><itunes:keywords>ITSM,ITIL,Help,Desk,Service,Desk,CIO,HDI,itSMF</itunes:keywords><itunes:owner><itunes:name>ServiceSphere</itunes:name><itunes:email>chris.dancy@servicesphere.com</itunes:email></itunes:owner><itunes:image href="http://www.servicesphere.com/storage/podcast/itsmweekly.png"/><itunes:category text="Technology"><itunes:category text="Tech News "/></itunes:category><item><title>ITMM - IT Marketing Management Webinar</title><category>ITIL</category><category>ITMM</category><category>ServiceSphere TV</category><category>Social Media</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sun, 14 Mar 2010 03:17:32 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/13/itmm-it-marketing-management-webinar.html</link><guid isPermaLink="false">329645:3466947:7009135</guid><description><![CDATA[ITMM - IT Marketing Management Webinar]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-7009135.xml</wfw:commentRss></item><item><title>Pink 10 - The Movie</title><category>ITIL</category><category>Pink Elephant</category><category>ServiceSphere TV</category><dc:creator>Chris Dancy</dc:creator><pubDate>Fri, 12 Mar 2010 03:59:50 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/11/pink-10-the-movie.html</link><guid isPermaLink="false">329645:3466947:6983705</guid><description><![CDATA[Fear and loathing were not in this Las Vegas]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6983705.xml</wfw:commentRss></item><item><title>itSMF USA talks prISM</title><category>Help Desk</category><category>ITIL</category><category>ITSMF</category><category>Service Desk</category><category>ServiceSphere TV</category><dc:creator>Chris Dancy</dc:creator><pubDate>Fri, 12 Mar 2010 03:38:51 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/11/itsmf-usa-talks-prism.html</link><guid isPermaLink="false">329645:3466947:6983652</guid><description><![CDATA[After interviewing Phyllis Drucker and Bob Sterbens at Fusion 09, people had a lot of questions about itSMF new program prISM.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6983652.xml</wfw:commentRss></item><item><title>Take Two and Call Me In the Morning</title><category>ITIL</category><category>RANT</category><category>Service Desk</category><category>hHelp Desk</category><dc:creator>Chris Dancy</dc:creator><pubDate>Wed, 10 Mar 2010 20:59:18 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/10/take-two-and-call-me-in-the-morning.html</link><guid isPermaLink="false">329645:3466947:6971725</guid><description><![CDATA[Lots of chatter yesterday and today on tools, certification and drama.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6971725.xml</wfw:commentRss></item><item><title>Podcast Guest</title><category>Social Media</category><dc:creator>Chris Dancy</dc:creator><pubDate>Wed, 10 Mar 2010 16:27:22 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/10/podcast-guest.html</link><guid isPermaLink="false">329645:3466947:6968881</guid><description><![CDATA[Lost of speculation about who is sitting in the co-host chair this week for "Hoop".  Here is a clue.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6968881.xml</wfw:commentRss></item><item><title>ITSM Membership Dollars - Part II ISACA</title><category>ISACA</category><category>ITSM</category><category>RANT</category><category>ServiceSphere TV</category><dc:creator>Chris Dancy</dc:creator><pubDate>Tue, 09 Mar 2010 04:46:57 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/8/itsm-membership-dollars-part-ii-isaca.html</link><guid isPermaLink="false">329645:3466947:6951247</guid><description><![CDATA[I am always amazed at the gap between how my membership dollars are spent with different organizations. Today I got my 2010 ISACA kit. If you are in IT Support, work on a service desk or a help desk, enjoy our lovely world of ITSM and ITIL then this video on your dollars is for YOU!!]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6951247.xml</wfw:commentRss></item><item><title>ITSM Weekly The Podcast (Week 5)</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sun, 07 Mar 2010 01:41:04 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/6/itsm-weekly-the-podcast-week-5.html</link><guid isPermaLink="false">329645:3466947:6931768</guid><description><![CDATA[What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/5.mp3" type="audio/x-mpeg" length="43025684"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6931768.xml</wfw:commentRss></item><item><title>Kevin Rose &amp; Haiti</title><dc:creator>Chris Dancy</dc:creator><pubDate>Sun, 07 Mar 2010 00:50:16 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/6/kevin-rose-haiti.html</link><guid isPermaLink="false">329645:3466947:6931559</guid><description><![CDATA[Kevin Rose and the Social Media Closet]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6931559.xml</wfw:commentRss></item><item><title>Giving IT back, Part II</title><category>HDI</category><category>IMHO</category><category>ServiceSphere Gives Back</category><category>Social Media</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sat, 06 Mar 2010 17:54:05 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/3/6/giving-it-back-part-ii.html</link><guid isPermaLink="false">329645:3466947:6926110</guid><description><![CDATA[Two stories of helping the IT support community.]]></description><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6926110.xml</wfw:commentRss></item><item><title>ITSM Weekly The Podcast (Week 4)</title><category>Podcast</category><dc:creator>Chris Dancy</dc:creator><pubDate>Sun, 28 Feb 2010 21:46:04 +0000</pubDate><link>http://www.servicesphere.com/blog/2010/2/28/itsm-weekly-the-podcast-week-4.html</link><guid isPermaLink="false">329645:3466947:6868025</guid><description><![CDATA[What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!]]></description><enclosure url="http://www.servicesphere.com/storage/podcast/4.mp3" type="audio/x-mpeg" length="43422487"/><wfw:commentRss>http://www.servicesphere.com/blog/rss-comments-entry-6868025.xml</wfw:commentRss></item></channel></rss>