ITSM Weekly The Podcast

SITS13 Review show - ITSMPROW Episode 56

Chris Dancy — Wed, 15 May 2013 15:06:50 +0000

This show was recorded live at the Service Desk and Support Show, SITS13 at Earls Court, London

Automating the Future - ITSM Weekly the Podcast, Episode 110

Chris Dancy — Mon, 13 May 2013 15:29:38 +0000

Special guest Wade Foster talks about automation and how his company Zapier are using public APIs to provide integrations between many different tools and sites

Becoming a Change Agent - Practitioner Radio Episode 42

Chris Dancy — Fri, 10 May 2013 07:47:17 +0000

Rae Garrett joins Chris and Troy to talk about how to initiate change within your organisation

Mindful Cyborgs - Episode 2 - Quantified Show, IRL Fetish and Big Dada

Chris Dancy — Thu, 09 May 2013 02:05:32 +0000

Episode 2- Quantified Show, IRL Fetish and Big Dada Mindful Cyborgs - Contemplative living in the age of quantification, augmentation and acceleration, with your hosts Chris Dancy and Klint Finley.

ROUND ROOM, LIVE FROM ITSMF SWEDEN - ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 12

ITSM Weekly Podcast Rest of the World — Wed, 08 May 2013 19:20:43 +0000

Recording live from the itSMF sweden spring conference

Mentoring and ITSM - ITSMPROW Episode 55

Chris Dancy — Tue, 07 May 2013 11:29:06 +0000

Recorded live at SITS13 with an array of guests including show speakers, ITSM apprentices, mentors and mentees.

The Information Revolution ITSM Weekly The Podcast Episode 109

Chris Dancy — Thu, 02 May 2013 08:51:28 +0000

Special guest David Cannon gives his views on ITIL, IT as a business and what he sees as the information revolution, plus talks about his move from BMC to Forrester

Unicorns, Horses and the Rise of DevOps - ITSM Weekly Antipodean Podcast Episode 31

ITSM Weekly Podcast Rest of the World — Wed, 01 May 2013 05:35:29 +0000

Rob and Tristan talk to Gene Kim about his book "The Phoenix Project" and the rise of DevOps.

The Evolution and Children of Service Level Management - Practitioner Radio Episode 41

Chris Dancy — Mon, 29 Apr 2013 14:54:24 +0000

A delve in to the history and changing role of Service Level Management and its progeny

Mindful Cyborgs - Episode 1 - Data Exhaust, Dating with glass and Fractalnoia

Chris Dancy — Thu, 25 Apr 2013 16:53:26 +0000

Episode 1- Data Exhaust, Dating with glass and Fractalnoia Mindful Cyborgs - Contemplative living in the age of quantification, augmentation and acceleration, with your hosts Chris Dancy and Klint Finley.

#SITS13 The Digital Conference Archive

Chris Dancy — Mon, 22 Apr 2013 15:39:01 +0000

SITS13 – The Service Desk & IT Support Show, returns to London’s Earls Court on Tuesday and Wednesday next week!

Has ITSM lost its mojo? ITSMPROW Episode 54 part 2

ITSM Weekly Podcast Rest of the World — Mon, 22 Apr 2013 10:24:20 +0000

Following on from part 1 with James and Barclay

O Brother, where art thou? ITSM Weekly Podcast Episode 108

Chris Dancy — Tue, 16 Apr 2013 13:28:50 +0000

In the absence of regular US host Matt Beran, his brother Nate is this episode's guest. Hear about his experiences as a Network Engineer who blogs and participates on social media and why he does what he does.

#HDIConf13 The Digital Experience

Chris Dancy — Fri, 12 Apr 2013 21:22:26 +0000

Can't be at the conference? Automation and social media help bring it to you!

Has ITSM lost its mojo? ITSMPROW Ep 54 part 1

ITSM Weekly Podcast Rest of the World — Fri, 12 Apr 2013 09:05:20 +0000

Barclay and James discuss the current state of the ITSM industry and the culture change many are facing

Quantified Self - The Quantified Existence and the future of Work

Chris Dancy — Thu, 11 Apr 2013 23:40:36 +0000

Collect, Reflect, Protect.

Give me questions, not answers

Chris Dancy — Wed, 10 Apr 2013 14:08:56 +0000

This paper contains 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves. Ignore more than 600 years of wisdom at your peril! This paper contains 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves.Ignore more than 600 years of wisdom at your peril!.

Using Agile SCRUM for ITSM projects Practitioner Radio Episode 40

Chris Dancy — Thu, 04 Apr 2013 10:49:32 +0000

Chris and Troy discuss the applications and benefits of using Scrum methodology for ITSM projects

#TFT13 - First speakers announced

ITSM Weekly Podcast Rest of the World — Wed, 03 Apr 2013 15:44:57 +0000

The first speakers are announced for #TFT13

Hi-tech solutions, human passions - ITSM Weekly Podcast Episode 107

ITSM Weekly Podcast Rest of the World — Tue, 02 Apr 2013 10:49:10 +0000

Special guest Jay Leader, CIO of Rapid7, talks about the challenges and motivations behind working for hi-tech start-ups and developing the latest security solutions

Tug of War: Service & Project Management & Life as an ATO - ITSM Weekly Antipodean Podcast Episode 30

ITSM Weekly Podcast Rest of the World — Mon, 01 Apr 2013 23:13:40 +0000

Special Guest Scott Spence chats with the team about the what, how and why of Project Management, its relationship with Service Management and the life of an ATO with all its tribulations.

SITS13 Preview Show - ITSMROWP Episode 53

Chris Dancy — Tue, 26 Mar 2013 13:21:56 +0000

The UK hosts discuss the upcoming SITS13 Service Desk show with guest Jeff Brooks of Gartner Research who is running panel discussions and delivering two keynotes at the show.

TFT13, The Debut, The Community, The Conference

Chris Dancy — Fri, 22 Mar 2013 04:43:11 +0000

1. Watch live on youtube via this link from 9am GMT on 18th June 2013

2. Get the presentations sent direct to your Kindle or Evernote after the event

3. Attend SDI13 the Service Desk Institute's annual conference. Virtual and physical events converge as two SDI13 keynotes broadcast live as part of TFT13

Students, learning and IT - ITSMWP Episode106

Chris Dancy — Wed, 20 Mar 2013 11:34:55 +0000

Speaking to two Emory University students about the role of technology and devices in Higher Education today

Designing and Transforming IT Organizations -ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 11

ITSM Weekly Podcast Rest of the World — Tue, 19 Mar 2013 21:34:18 +0000

The podcast crew do an interview with Job ten hagen about organisational change

Contextual Webinar Content?

Chris Dancy — Fri, 15 Mar 2013 23:05:45 +0000

It's not personal, it's data.

Contextual Service Management - the Quantified Enterprise

Chris Dancy — Tue, 12 Mar 2013 21:32:28 +0000

What comes after digital literacy and the death of cultural telework? A mindful quantified enterprise.

SXSW 2013 VINE

Chris Dancy — Fri, 08 Mar 2013 04:13:01 +0000

SXSW, South by Southwest

The Real World of Change and Release Management - ITSM Weekly Antipodean Podcast Episode 29

ITSM Weekly Podcast Rest of the World — Thu, 07 Mar 2013 09:15:38 +0000

Special guest Rebecca Wilson talks about her Change and Release Management journey.

The Quantified Enterprise - ITSM Weekly Podcast Episode 105

Chris Dancy — Wed, 06 Mar 2013 09:53:05 +0000

The first show with Mark Kawasaki hosting - Chris appears as a guest. Talking about Quantified Enterprise, paying attention, the future of interacting with devices and self-awareness.