I Can't Get No...Satisfaction! ITSM Weekly Antipodean Podcast Episode 33

Dave O'Reardon becomes IT Psychologist and shares the tips and tricks of NPS and what it means to giving satisfaction!

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Customer Service Week

Customer service week is being celebrated with webinars free to the public on customer service by HDI http://www.thinkhdi.com/csweek2009tl

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Survey Say! 10 simple rules to transform your surveys.

Customer Satisfaction to Surveys! Surveys never lie, but they certainly stretch the truth...

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