Tuesday, March 26, 2013 at 7:21AM The UK hosts discuss the upcoming SITS13 Service Desk show with guest Jeff Brooks of Gartner Research who is running panel discussions and delivering two keynotes at the show.
Thursday, September 29, 2011 at 5:49PM If a tree falls in the forrest and no one calls the service desk....
Thursday, October 8, 2009 at 6:54AM In an article from Gartner regarding Social Media, "Social Media Cannot Deliver Business Value If Employees Are Denied Access"...
Wednesday, April 15, 2009 at 7:56AM I posted a question on twitter about Gartner and the cost of being recognized...
Gartner, ITSM, Social Media, Twitter in RANT 
