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Saturday, March 6, 2010 at 10:54AM Two stories of helping the IT support community.
HDI, ServiceSphere Gives Back, Social Media in IMHO Thursday, February 18, 2010 at 5:32PM I am always amazed at the gap between how my membership dollars are spent with different organizations. Today I got my 2010 HDI kit. If you are in IT Support, work on a service desk or a help desk, enjoy our lovely world of ITSM and ITIL then this video on your dollars is for YOU!!
HDI, ITSM in RANT, ServiceSphere TV Monday, February 15, 2010 at 8:04PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
HDI, ITIL, ITSM, ITSMF, Pink Elephant, Social Media, prISM in Podcast Tuesday, February 9, 2010 at 10:00AM Yesterday we covered moment by moment as itSMF USA announced prISM. Jay Stuart, Bob Sterbens and a very congested Suzanne Van Hove gave us the break down. Today as Bob Sterbens tweeted I asked a few questions of him without any response.
Sunday, February 7, 2010 at 4:55PM Rocky Mountain HDI Members can win a free registration and airfare to the March 16-19 HDI Conference by filling out an online membership survey! Don't miss this great opportunity!
HDI, ITSM, Social Media in Conference Friday, January 29, 2010 at 10:06AM WARNING: I was on heavy doses of cold medicine!! Had a great meeting with the Rocky Mountain HDI chapter. Meeting was at Starz and we had Sophie Klossner share her thoughts on community. Exclusive we got to tour the Service Desk and Control Center!!
HDI, ITIL, ITSM, Social Media in ServiceSphere TV Thursday, January 21, 2010 at 7:34PM New director of membership for HDI, Sophie Klossner chats for the first time publicly since assuming her new role.
HDI, ITIL, ITSMF in ServiceSphere TV Thursday, January 7, 2010 at 1:17PM From the original home of HDI, the birth place of HDI, we have the 2009 AOY awards. Food, Fun and MEAT! See who wins, see who is crushed and smell the burning flesh!
HDI, Help Desk, ITIL, ITSM in ServiceSphere TV Monday, January 4, 2010 at 10:33AM Rockin like the Quaker Oats guy, ServiceSphere presents Higher Education Forum 2009 with HDI.
HDI, ITIL, ITSM, ServiceSphere in Conference, ServiceSphere TV HDI, ITSM, Social Media in Best Practice, Webinar 
