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Saturday, March 13, 2010 at 8:17PM ITMM - IT Marketing Management Webinar
ITIL, ITMM, Social Media in ServiceSphere TV Thursday, March 11, 2010 at 9:00PM ServiceSphere sat down and had a chat about going from school teacher to international entrepreneur.
ITIL, The Art Of Service in ServiceSphere TV ITIL, Pink Elephant in ServiceSphere TV Thursday, March 11, 2010 at 8:38PM After interviewing Phyllis Drucker and Bob Sterbens at Fusion 09, people had a lot of questions about itSMF new program prISM.
Help Desk, ITIL, ITSMF, Service Desk in ServiceSphere TV Wednesday, March 10, 2010 at 1:59PM Lots of chatter yesterday and today on tools, certification and drama.
ITIL, Service Desk, hHelp Desk in RANT Monday, February 22, 2010 at 2:26PM The best links and comments from Twitter LAST week!
ITIL, ITSM, Social Media in TWISM Saturday, February 20, 2010 at 8:41PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Saturday, February 20, 2010 at 7:48PM ITIL certified practitioners, ITIL certified software, The OGC, APM the list goes on and on. In "The Wizard of OZ", Dorothy found out that the "wizard" was not who she thought it was
ITIL, ITSM in ServiceSphere TV Thursday, February 18, 2010 at 6:43PM On Tuesday an out of work Service Desk Manager reached out to me via Twitter. He was very honest with his situation and asked if I could help.
ITIL, ITSM, ServiceSphere Gives Back, Social Media in IMHO Monday, February 15, 2010 at 8:04PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
HDI, ITIL, ITSM, ITSMF, Pink Elephant, Social Media, prISM in Podcast 
