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Entries in ITIL (128)

Tuesday
Dec172013

Define your capabilities - ITSM Weekly Podcast Top of the World Episode 17

Michael Imhoff Nielsen joins Aale and Daniel for a discussion about the importance and challenges of defining your service and your capabilities

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Tuesday
Oct292013

The Value of Training - ITSMAP Episode 39

The team talk about the benefits of formal training for ITSM people and discuss recent and upcoming industry conferences and events

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Thursday
Aug222013

The future of ITSM and ITIL - ITSM Weekly the Podcast Episode 116

Toby Moore joins the hosts from UK to give his perspective as part of a new generation of ITSM workers

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Thursday
Aug152013

Axelos all areas - ITSMAP Episode 37

Talking with guest Peter Hepworth, CEO of the Joint Venture – AXELOS – formed to promote the Best Management Practice including ITIL and PRINCE2.

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Tuesday
Aug062013

Future of ITIL (did we all just drink the Kool Aid?) - ITSMROWP Episode 61

Andy White of EasyVista joins Barclay and James to talk about the future of ITIL and what's really needed from training and leadership today

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Tuesday
Jul302013

Keep Pimpin' My Goods – ITSM Weekly the Podcast Episode 115

KPMG consultant Farah Remtulla joins former Emery colleague Mark Kawasaki and Matt Beran talking about consulting, generational differences, learning and creative value.

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Wednesday
Jun052013

ITIL JV, BMC changes and free speech ITSMPROW Episode 57

Discussion of recent news in the ITSM industry including ITIL sale, BMC privatisation and more

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Monday
May272013

The Capita Interview - ITSM Weekly the Podcast Episode 111

Interview with Capita and G2G3 about the changes in store for ITIL since it became a joint venture

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Tuesday
May212013

Live from the floor of itSMFnz13 - ITSM Weekly Antipodean Podcast Episode 32

This month Rob and Tristan are joined by guest host Kirstie Magowan and a plethora of guests live from the Departure Lounge at the itSMF New Zealand Conference in Auckland.

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Monday
Apr292013

The Evolution and Children of Service Level Management - Practitioner Radio Episode 41

A delve in to the history and changing role of Service Level Management and its progeny

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Monday
Apr012013

Tug of War: Service & Project Management & Life as an ATO - ITSM Weekly Antipodean Podcast Episode 30

Special Guest Scott Spence chats with the team about the what, how and why of Project Management, its relationship with Service Management and the life of an ATO with all its tribulations.

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Thursday
Mar072013

The Real World of Change and Release Management - ITSM Weekly Antipodean Podcast Episode 29

Special guest Rebecca Wilson talks about her Change and Release Management journey.

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Tuesday
Jan222013

Managing trains through funnels - Practitioner Radio Episode 37

Guest Jack Probst talks us through service pipeline management and IT as a Factory

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Saturday
Dec222012

Festive Roundup – ITSM Weekly Antipodean Podcast Episode 27

The whole crew are all back together again with Simone calling in early on a chilly French morning. Talk is around highs and lows of the year, favourite podcasts of 2012 and the odd prediction for 2013.

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Wednesday
Dec122012

Meet Fred Luddy – CPO Servicenow – ITSM Weekly Antipodean Podcast Episode 26

Karen and Rob talk to Fred Luddy, CPO of Servicenow, about how he got started, the future of Service Management, and Wombats.

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Friday
Nov022012

Industry Advice on ITSM Technology – What Is It Worth? – ITSM Weekly Antipodean Podcast Episode 25

There is a lot of industry guidance on ITSM tools. The team discuss what advice is available and what it's worth.

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Wednesday
Oct032012

The future, it is something you feel, not see.

Nostalgic about the the future of IT.

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Sunday
Sep302012

Standard + Case - ITSM Weekly The Podcast Antipodean Edition Episode 24

The team welcomes Rob, farewell's Simone for a few months, and discusses the Standard and Case approach.

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Sunday
Sep092012

Project & Change Management Integration - Practitioner Radio Episode 32

Graham Tip Synopsis: Change is not what something imposed on us Change is something we do for managing Risk.

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Saturday
Sep082012

Knowledge Management and ITSM - ITSM Weekly Antipodean Podcast Episode 23

The Knowledge Bird talks to us about putting the KM into ITSM.

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by Chris Dancy