ITIL JV, BMC changes and free speech ITSMPROW Episode 57
Wednesday, June 5, 2013 at 3:38AM Discussion of recent news in the ITSM industry including ITIL sale, BMC privatisation and more

Wednesday, June 5, 2013 at 3:38AM Discussion of recent news in the ITSM industry including ITIL sale, BMC privatisation and more
Monday, May 27, 2013 at 2:00AM Interview with Capita and G2G3 about the changes in store for ITIL since it became a joint venture
Tuesday, May 21, 2013 at 5:44PM This month Rob and Tristan are joined by guest host Kirstie Magowan and a plethora of guests live from the Departure Lounge at the itSMF New Zealand Conference in Auckland.
Monday, April 29, 2013 at 8:54AM A delve in to the history and changing role of Service Level Management and its progeny
Monday, April 1, 2013 at 5:13PM Special Guest Scott Spence chats with the team about the what, how and why of Project Management, its relationship with Service Management and the life of an ATO with all its tribulations.
Thursday, March 7, 2013 at 2:15AM Special guest Rebecca Wilson talks about her Change and Release Management journey.
Tuesday, January 22, 2013 at 7:08AM Guest Jack Probst talks us through service pipeline management and IT as a Factory
Saturday, December 22, 2012 at 3:09AM The whole crew are all back together again with Simone calling in early on a chilly French morning. Talk is around highs and lows of the year, favourite podcasts of 2012 and the odd prediction for 2013.
Wednesday, December 12, 2012 at 7:01PM Karen and Rob talk to Fred Luddy, CPO of Servicenow, about how he got started, the future of Service Management, and Wombats.
Friday, November 2, 2012 at 1:20AM There is a lot of industry guidance on ITSM tools. The team discuss what advice is available and what it's worth.
Wednesday, October 3, 2012 at 4:29AM Nostalgic about the the future of IT.
BIOTech,
DNA,
ITIL,
ITSM,
Robotics,
customer service in
Conference
Sunday, September 30, 2012 at 1:58AM The team welcomes Rob, farewell's Simone for a few months, and discusses the Standard and Case approach.
Sunday, September 9, 2012 at 12:25PM Graham Tip Synopsis: Change is not what something imposed on us Change is something we do for managing Risk.
Saturday, September 8, 2012 at 8:02PM The Knowledge Bird talks to us about putting the KM into ITSM.
Friday, August 24, 2012 at 11:02PM LIVE from the floor of the itSMFA LeadIT 2012 Conference
Sunday, July 8, 2012 at 4:44AM The before, during and after survival tips of conferencing and getting your ROI!
Tuesday, May 1, 2012 at 7:19AM Request for Proposals - or is that Pain? The Good, The Bad & The Ugly! The experience and the process! Some tips and tricks for managing the overload, excessive requirements, realistic scope challenges & the frustration of the money value equation.
Thursday, August 11, 2011 at 4:22PM Troy’s Thunder Bolt Tip of The Day: IT like any service provider is responsible for planning and managing their supply based on demand. Demand Management is in part about receiving and influencing demand based on their clients best interests
Tuesday, March 8, 2011 at 3:21PM Sausage and Standards the Practitioner Radio Look at ISO 20000