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Entries in ITSM (106)

Monday
08Mar2010

ITSM Membership Dollars - Part II ISACA

DateMonday, March 8, 2010 at 9:46PM

I am always amazed at the gap between how my membership dollars are spent with different organizations. Today I got my 2010 ISACA kit. If you are in IT Support, work on a service desk or a help desk, enjoy our lovely world of ITSM and ITIL then this video on your dollars is for YOU!!

Click to read more ...

AuthorChris Dancy | Comment1 Comment |
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Monday
22Feb2010

This Week In Service Management 

DateMonday, February 22, 2010 at 2:26PM

The best links and comments from Twitter LAST week!

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AuthorChris Dancy | CommentPost a Comment |
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Saturday
20Feb2010

ITSM Weekly The Podcast (Week 3)

DateSaturday, February 20, 2010 at 8:41PM

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

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AuthorChris Dancy | Comment2 Comments |
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Saturday
20Feb2010

Certifiable! The Business Of ITIL

DateSaturday, February 20, 2010 at 7:48PM

ITIL certified practitioners, ITIL certified software, The OGC, APM the list goes on and on. In "The Wizard of OZ", Dorothy found out that the "wizard" was not who she thought it was

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AuthorChris Dancy | CommentPost a Comment |
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Thursday
18Feb2010

Give “IT” back!

DateThursday, February 18, 2010 at 6:43PM

On Tuesday an out of work Service Desk Manager reached out to me via Twitter. He was very honest with his situation and asked if I could help.

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AuthorChris Dancy | Comment1 Comment |
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Thursday
18Feb2010

ITSM Membership Dollars - Part I HDI

DateThursday, February 18, 2010 at 5:32PM

I am always amazed at the gap between how my membership dollars are spent with different organizations. Today I got my 2010 HDI kit. If you are in IT Support, work on a service desk or a help desk, enjoy our lovely world of ITSM and ITIL then this video on your dollars is for YOU!!

Click to read more ...

AuthorChris Dancy | CommentPost a Comment |
tagged , in ,
Monday
15Feb2010

ITSM Weekly The Podcast (Week 2)

DateMonday, February 15, 2010 at 8:04PM

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Click to read more ...

AuthorChris Dancy | Comment4 Comments |
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Monday
15Feb2010

This Week In Service Management 

DateMonday, February 15, 2010 at 2:56PM

The Weeks Best Links and New Twitter Followers

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AuthorRobert Yoakum | CommentPost a Comment |
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Friday
12Feb2010

ITIL, You are what you tweet!

DateFriday, February 12, 2010 at 10:27AM

Ok, I admit I have a sharing problem, I also admit there are companies and people in the ITIL elite that do not like my tweets, blogs or videos, actually I am proud of that one. Just because people or orgs do not like my work it does not make me dislike them or even not RT them.

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AuthorChris Dancy | CommentPost a Comment |
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Monday
08Feb2010

This Week In Service Management 

DateMonday, February 8, 2010 at 10:16AM

The Weeks Best Links and New Twitter Followers

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AuthorRobert Yoakum | CommentPost a Comment |
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