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Entries in ITSM (162)

Friday
Sep252009

The Follow Friday ITSM-ITIL Twitterati!

What to do on a Friday on Twitter?

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Thursday
Sep242009

ServiceSphere Social Media ITSM, Help Desk, Service Desk Outlets

So many ways to get ITSM news and information...

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Wednesday
Sep232009

ITMM Coming

ServiceSphere is announcing IT Marketing Management. 

 

Services, Content and Information coming soon!  Watch this space.

Monday
Sep212009

prISM Announced! (Moles Released)

itSMF Fusion 09 talks with ServiceSphere...

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Friday
Sep182009

Funny but true

Friday
Sep182009

Very Nice

Helped a person on the FRS blogs. Got a nice thank you!

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Thursday
Sep032009

ServiceSphere Twitter Manifesto 

You have arrived at this page, instead of our company home page...

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Tuesday
Sep012009

Social Media Doesn't Work for the Help Desk

Well at this university it does!

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Monday
Aug312009

Worried about doing More With Less?

Times are tough. IT is going through a lot of struggles!

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Sunday
Aug302009

HDI SPIN Webinar on Social Networking

UPDATED CONTENT for HDI...

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Saturday
Aug012009

Brilliant Video on Cloud Computing!

Friday
Jul242009

The Price of Honesty

It is difficult not selling an ITSM service desk software package...

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Wednesday
Jul152009

10 things you should cover in your social networking policy

Thursday
Jul092009

How to Select a ITSM Service Desk Software Vendor, and Not Regret it Later! 

Planning committees, budgets, demos, and hyperbole, OH MY! Learn from our years of selling software, the questions to ask, and when to walk away...

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Saturday
Jun272009

Survey Say! 10 simple rules to transform your surveys.

Customer Satisfaction to Surveys! Surveys never lie, but they certainly stretch the truth...

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Thursday
Jun182009

The IT Skeptic Part II Conclusion

The IT Skeptic sits down with ServiceSphere to talk, rant and inform on IT Service Management! See It in HD on ServiceSphere TV...

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Thursday
Jun112009

Real Life Social Media Policy

From IBM on Social Media...

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Monday
Jun082009

World Exclusive Interview

The IT Skeptic sits down with ServiceSphere to talk, rant and inform on IT Service Management...

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Monday
Jun082009

How to assemble all the ITSM reference library you need for $211

For those of you out there who are a bit cash strapped like me, here is the formula for building a formidable body of low-cost knowledge...

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Friday
Jun052009

Pure Joy!!

by Chris Dancy