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Monday, February 15, 2010 at 8:04PM What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
HDI, ITIL, ITSM, ITSMF, Pink Elephant, Social Media, prISM in Podcast Tuesday, February 9, 2010 at 10:00AM Yesterday we covered moment by moment as itSMF USA announced prISM. Jay Stuart, Bob Sterbens and a very congested Suzanne Van Hove gave us the break down. Today as Bob Sterbens tweeted I asked a few questions of him without any response.
ITIL, ITSM, ITSMF, prISM in Vendor Announcement Thursday, January 21, 2010 at 7:34PM New director of membership for HDI, Sophie Klossner chats for the first time publicly since assuming her new role.
HDI, ITIL, ITSMF in ServiceSphere TV 
