2012 - The Enterprise Software Review of the Year that Changed, Everything (Part 1 of 3)

For weeks I have been digesting, contemplating and reviewing 2012 in my head, online and deep in my soul. Finally, two full weeks into the new year, I'm ready to give my review of the year in ITSM , IT Management and Enterprise Software.

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Why IT Professionals Should Care About Social Media

Why IT Professionals Should Care About Social Media

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Her & His-tory HDI, itSMF and ITSM

What happens when two industry vets get chatting on social media about the "early days", well some history is written.

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Roadshow? Social Event? Edutainment?

Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boody Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!

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Rocky Mountain itSMF & HDI August 2010 Meeting

itSMF, HDI and Pink Elephant under on roof for one day!

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Register This!

Get a clue, I don’t have to register to get information and your content sucks anyway.

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The Power of YOUR ITSM Community

You asked for it, itSMF USA agrees.

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Ask The ITIL Expert Live!

May 28th, 2010 was more than the kick off to Memorial Day weekend in United States; it was also the first LIVE streaming itSMF event in history. Rocky Mountain itSMF streamed a question and answer session in real time with Greg Morrison, the ITIL expert.

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itSMF FUSION 2010 TO BE MOVED

Conference to be moved!

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itSMF USA 2010, From Membership to Community

Recently, I have had a lot of contact with LIGs around the country, including my own LIG....

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Rocky Mountain itSMF Double Header!!

Video recap of itSMF Rocky Mountain Meeting!

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Getting REAL with prISM

Sitting down with Suzanne Van Hove to talk about the next phase of credentialing and what about that application!

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itSMF USA talks prISM

After interviewing Phyllis Drucker and Bob Sterbens at Fusion 09, people had a lot of questions about itSMF new program prISM.

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ITSM Weekly The Podcast (Week 2)

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

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prISM or colorless quartz?

Yesterday we covered moment by moment as itSMF USA announced prISM. Jay Stuart, Bob Sterbens and a very congested Suzanne Van Hove gave us the break down. Today as Bob Sterbens tweeted I asked a few questions of him without any response.

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prISM coming (Updated)

prSIM was reviewed this morning.

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Who is running this Ship?

New director of membership for HDI, Sophie Klossner chats for the first time publicly since assuming her new role.

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